Hostess

5 days ago

Salt Lake Kolkata West Bengal, India RTB 2.0 Club Full time ₹ 1,58,400 - ₹ 1,92,000 per year

Key Responsibilities

  • Guest Interaction:
  • Greet and welcome: Provide a warm and friendly first impression to all arriving guests.
  • Handle reservations: Manage reservations, both in-person and over the phone, and accurately estimate waiting times for walk-in guests.
  • Escort to tables: Guide guests to their designated tables, ensuring they are seated comfortably.
  • Operational Tasks:
  • Manage seating: Use seating charts and maintain knowledge of table availability to seat guests efficiently and balance the workload among servers.
  • Distribute menus: Offer menus and wine lists to guests, often providing the server's name.
  • Maintain the host stand: Keep the reception area and menus clean and organized.
  • Team Support:
  • Communicate with staff: Coordinate with wait staff to understand current seating options and the status of tables.
  • Provide support: Assist servers with tasks such as refilling drinks, running food, and helping to clear tables during busy periods.
  • Address inquiries: Answer customer questions and resolve any complaints, escalating issues to the manager when necessary.
  • Communication:
  • Phone management: Answer incoming calls to the restaurant, taking reservations and providing information.
  • Guest communication: Page guests for incoming calls or messages, ensuring they are informed.

Job Types: Full-time, Permanent

Pay: ₹11, ₹16,000.00 per month

Benefits:

  • Food provided

Ability to commute/relocate:

  • Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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