Elastic Search Database Engineer

Elastic Search Database Engineer 

India (Remote) 

LivePerson (NASDAQ: LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the well-being of others and yourself.

Job Description: Senior Elasticsearch Engineer (Cloud, Ansible, Terraform, Python) - 8+ Years Experience

Overview:

We are looking for a motivated Senior-Level Elasticsearch Engineer with 8+ years of experience to play a key role in the design, implementation, and management of our Elasticsearch clusters within the on-prem & cloud environment. Your expertise in DevOps practices, cloud technologies, automation tools like Ansible & Terraform, and proficiency in Python programming will contribute to the stability, scalability, and efficiency of our database infrastructure.

Responsibilities:

• Architect, deploy, and maintain large-scale Elasticsearch clusters in production
• Optimize indexing, querying, and cluster performance for high-throughput workloads
• Implement monitoring, alerting, and logging using tools like Prometheus, Grafana, or ELK stack
• Automate infrastructure provisioning using Terraform and configuration management with Ansible
• Collaborate with DevOps and backend teams to integrate Elasticsearch into broader systems
• Troubleshoot complex issues across cloud, network, and application layers
• Document best practices, runbooks, and performance benchmarks
• Participate in rotational on-call support to ensure 24/7 coverage for critical database systems.
• Collaborate with teams to gather and understand database requirements, contributing insights for architectural decisions.
• Assist in designing, implementing, and maintaining database systems on cloud platforms, focusing on optimizing Google Cloud Platform services.
• Develop automation scripts and infrastructure-as-code solutions using Ansible, Terraform and Python to provision, configure, and manage database instances and clusters.
• Participate in version control processes to manage infrastructure code and configurations effectively.
• Stay informed about industry trends, emerging technologies, and best practices in DevOps, databases, cloud computing, and Python programming. 

Qualification:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 8+ years of hands-on experience managing Elasticsearch in production environments
• Deep understanding of Elasticsearch internals: shards, replicas, mappings, analyzers, and lifecycle policies, snapshot backup/restore
• Strong proficiency in Bash or Python for scripting and automation
• Proven experience with infrastructure-as-code using Terraform and Ansible
• Cloud expertise in either Google Cloud Platform (GCP) or Amazon Web Services (AWS)

Why you'll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

• Benefits: 15 Days PTO + Casual & Sick Leave
• Insurance: 8 Lakhs Family Floater Coverage; Personal Accident & Life Insurance: 3x of Gross Annual Salary*

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-