Agency Manager

7 days ago


Kolkata, West Bengal, India Amrit Consultancy Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Summary:
Responsible for
 Agent Recruitment
 Agent Development  Meet Business targets
 Customer Centricity Key Responsibilities/ Key Deliverable s: Agent Recruitment
 Develop various sources of agent hiring & build a team of agent & agent pipe line.
 Conduct activity to enhance existing agent footfall to
Measures of Success:
 Achievement of business plan & GPA
 Recruitment/Development & Activation of agent as per plan.
 Number of EC/MDRT agent generate fresh referral for new agent hiring
 Implementation of GOLD process and adhere to the business norms
 Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development
 Ensure product knowledge by ways of training Field demonstration (FOD's)
 Development of agent prospecting habits, calling habits and work habits.
 Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets
 Achievement of monthly, quarterly & yearly business plans.
 Improve agent productivity & persistency by regular PRP/IID/GID etc…
 Ensure companies product mix sales ration and adhere to the business norms.
 Maintain agent pro activity as per business plan Customer Centricity
 Be brand ambassador & a customer champion
 Follow sales practice to develop deep customer loyalty
 Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard.
 Desired Competencies
 Sourcing & Selection capability
 Nurturing & Developing talent
 Result orientation Customer centricity Planning & Execution
MOS: Achievement of business plan & GPA Recruitment / Development & Activation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent


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