Field Specialist
3 days ago
Role Description
This is a full-time, on-site Field Specialist role based in Gurugram. The Field Specialist will be responsible for diagnosing and troubleshooting issues with Perkins diesel engines, providing on-field technical support, and ensuring timely servicing and repairs. The role also involves offering training to customers on engine operation and maintenance, ensuring optimal engine performance, and maintaining high levels of customer satisfaction through efficient service solutions. The Specialist will work closely with customers, provide consultative support, and represent the company's commitment to quality and service.
Qualifications
- Strong analytical and troubleshooting skills to diagnose and resolve technical issues effectively
- Excellent communication and customer service skills to interact professionally with clients and resolve concerns
- Experience in providing technical training and sharing knowledge of product operations
- Ability to work under field conditions and handle on-site challenges efficiently
- Knowledge of diesel engines or mechanical systems is highly desirable
- Diploma or degree in Mechanical Engineering or related technical field preferred
- Proactive problem-solving ability, a customer-first attitude, and a capacity for teamwork and collaboration
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