Assistant Manager

19 hours ago

Aurangabad, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 8,00,000 - ₹ 24,00,000 per year

We are looking for a skilled Assistant Manager to join our Front Office team at Radisson Blu Hotel. The ideal candidate will have 4-6 years of experience in the hospitality industry, with a strong background in front office operations and excellent leadership skills.

Roles and Responsibility

  • Manage front office staff to ensure exceptional customer service and efficient check-in/check-out processes.
  • Coordinate with other departments to maintain seamless hotel operations and high standards of guest satisfaction.
  • Develop and implement strategies to enhance front office performance, improve customer engagement, and increase revenue.
  • Supervise and train new hires to ensure they meet company standards and provide excellent customer service.
  • Monitor and analyze front office metrics, such as occupancy rates, average room rate, and guest feedback, to identify areas for improvement.
  • Collaborate with the Front Office Manager to develop and implement marketing campaigns to attract new guests and retain existing ones.

Job Requirements

  • Proven experience in front office management within a reputable hotel or hospitality establishment.
  • Strong knowledge of front office operations, including reception, concierge, and bell captain duties.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and lead a team of front office staff.
  • Familiarity with hotel management systems, including property management software and reservation systems.
  • Strong analytical and decision-making skills, with the ability to interpret data and make informed decisions.

*Note - Job has been sourced from social media platforms/other public websites.

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