Customer Support Associate

3 days ago

Gurgaon, Haryana, India Bridgexcel innovations pvt ltd Full time ₹ 2,64,000 - ₹ 2,88,000 per year

Job Title: Customer Support Executive – Email Process

Location: Gurugram

Experience Required: 1+ Years in Email Support

Joining: Immediate Joiners Preferred

Job Summary:

We are seeking a proactive and customer-focused Customer Support Executive for our Email Process. The ideal candidate should have at least 1 year of experience in handling customer queries via email, with strong communication skills and the ability to resolve issues efficiently while maintaining high customer satisfaction.

Key Responsibilities:

  • Handle customer queries professionally via email in a timely manner.
  • Understand customer concerns and provide accurate, valid, and complete information.
  • Resolve customer complaints and queries to maintain satisfaction.
  • Coordinate with internal departments for smooth issue resolution.
  • Maintain records of customer interactions and regularly update the database.
  • Ensure strict adherence to quality, compliance, and process guidelines.

Key Requirements:

  • Minimum 1+ year of experience in Email Support.
  • Excellent written and verbal communication skills in English.
  • Strong problem-solving skills with the ability to handle pressure.
  • Familiarity with CRM tools and customer service software is a plus.
  • Good typing speed and attention to detail.
  • Willing to work in rotational shifts, including weekends (if applicable).

Job Type: Full-time

Pay: ₹22, ₹24,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer

  • Customer Support Associate

    7 days ago

    Gurgaon, Haryana, India Krezig Consultants LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Customer Support Associate for the Airbnb process,you will play a key role in deliveringexcellent service to both Airbnb guests and hosts.You will handle inquiries, resolve issues, andensure that all interactions are smooth and efficient Required Candidate profileCommunication: Excellent verbal and written communication skills in English.•...

  • Customer Support Associate

    2 weeks ago

    Gurgaon, Haryana, India Mylo Family Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Seeking a highly skilled professional to join our team as an Associate/Sr. Associate – Voice/Chat Support Leading E commerce companyThis role involves providing exceptional customer service and support via phone, handling inbound inquiries about disputed transactions. The successful candidate will validate identity, initiate effective communication,...

  • Customer Support Associate

    2 weeks ago

    Gurgaon, Haryana, India SalarySe Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    At SalarySe, we're on a mission to make money work harder for India's salaried professionals. We provide UPI-based credit, financial wellness tools, and rewards to empower employees.Role OverviewWe're looking for a Customer Support Associate to be the first point of contact for our users, resolving queries, ensuring smooth onboarding, and delivering a great...

  • Customer Support Associate

    7 days ago

    Gurgaon, Haryana, India Cubnet Services Full time ₹ 4,08,000 per year

    Post: Customer Support Associate* Location: Gurgaon* Shift timings: Rotational Shifts* Working Days: 05 Days (Rotational which includes night shifts too)* Weekly Offs: 02 Days (Rotational; not fixed sat-sun)PERKS & BENEFITS* Incentives: Performance Based* PF & Medical Benefits* Both Side Cab ServiceELIGIBILITY CRITERIA* Bachelor's degree in any field*...

  • Customer Support Associate

    1 day ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Job Description:Position: Customer Support AssociateKey Responsibilities:Handle international customer queries through calls with professionalism and empathy.Provide accurate information, resolve issues, and ensure high-quality customer experience.Identify customer needs and offer appropriate products/services through upselling and cross-selling...

  • Customer Support Associate

    1 week ago

    Gurgaon, Haryana, India Kareer Hubb Full time ₹ 2,88,000 - ₹ 4,20,000 per year

    Customer Support AssociateJob Details:* 5 days working* 2 Rotational off* Rotational shifts* Both Side cabs* Salary: up to 35k CTC* Location : Gurgaon* Age up to 35 years* NEED IMMEDIATE JOINERS Under Graduate / Graduate both can applyfresher / experience both can applyExperience Should be international process (voice / non voice)CALL HR HARPREET Job Type:...

  • Customer Support Associate

    1 week ago

    Gurgaon, Haryana, India Career Crox Full time ₹ 29,000 per year

    Customer Support Associate (Airbnb Process)Schedule: 5-day working (20 days/month) with 2 additional offsQualification : Fresher / Undergraduate EligibleCompensation & PerksFixed CTC: ₹29,000 per monthPerformance Incentives: Up to ₹40,000 per monthCulture: Engaging workplace with regular team-building and fun activitiesLocation: Sector 18, GurgaonNOTE :-...

  • Customer Support Executive

    5 days ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer's Support

    5 days ago

    Gurgaon, Haryana, India humanTech Full time ₹ 3,00,000 - ₹ 3,72,000 per year

    Chat Process:Profile: Customer Success Associate (Chat Process)Work Mode: Work from OfficeQualification: Graduate / Undergraduate (Both accepted)Experience: Minimum 6 months of International Process experience + Tech Support (Troubleshooting) experience – MandatorySkillset:Excellent communication in EnglishTechnical / Troubleshooting experienceInterview...

  • Customer Support Associate

    2 weeks ago

    Gurgaon, Haryana, India Tronado IT Solution Private Limited Full time ₹ 20,000 - ₹ 25,000 per year

    Job Summary:We are seeking a dedicated and customer-focused customer support representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving...