Customer Support Associate

4 hours ago

Gurgaon, Haryana, India SalarySe Full time ₹ 2,40,000 - ₹ 3,60,000 per year

At SalarySe, we're on a mission to make money work harder for India's salaried professionals. We provide UPI-based credit, financial wellness tools, and rewards to empower employees.

Role Overview

We're looking for a Customer Support Associate to be the first point of contact for our users, resolving queries, ensuring smooth onboarding, and delivering a great customer experience.

Key Responsibilities

  • Handle queries via phone
  • Provide accurate info on SalarySe's services.
  • Troubleshoot issues and coordinate with internal teams.
  • Maintain records of customer interactions in CRM.
  • Escalate complex cases and share user feedback with the team.

Requirements

  • Graduate, 1–2 years of experience in customer support in International BPO.
  • Excellent communication skills (English & Hindi).
  • Problem-solving ability, patience, and customer-first mindset.

Why Join Us

  • Be part of a fast-growing fintech startup.
  • Growth opportunities in customer success & operations.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Application Question(s):

  • What is your Expected CTC?
  • What is your Notice Period?
  • What is your Current CTC?

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