Project Manager

ISP
Project Manager - Transformation
Role Profile
Location: Bangalore, India
Purpose of the role
We are seeking a highly organised and proactive Transformation Project Manager to support the Programme Manager in the planning, execution and delivery of a strategic transformation programme. Achieving the defined objectives within scope, time, cost and quality parameters. This individual will be responsible for gathering and organising project requirements, project planning, tracking project progress, maintaining relevant documentation, and ensuring effective coordination amongst stakeholders. The ideal candidate will have strong analytical skills, extensive experience in project management, stakeholder engagement and proven ability to succeed in a global matrix organisation.

Please note that this is a Fixed-term Contract for 18-months, with the possibility of it becoming a permanent role.
ISP Principles
Begin with our children and students.
Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect.
We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively.
We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible.
We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously.
Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key Responsibilities
Project Management & Tracking

• Utilise the appropriate project management tools to monitor project progress and ensure timely updates.
• Develop and maintain project trackers, charts, and dashboards to provide clear visibility into project statuses.
• Schedule and coordinate project meetings, ensuring all relevant stakeholders are engaged.
• Define clear agenda for project meetings, document and follow up on key action items and decisions from meetings.
• Proactively identify project risks and propose mitigation strategies.

Project Analysis & Documentation

• Gather and analyse project requirements, ensuring alignment with business objectives leading to measurable impact.
• Create and maintain detailed process documentation, user guides, and standard operating procedures (SOPs) for various processes, tools and systems used within the organisation.
• Continuously collaborate with teams to ensure accurate and up-to-date documentation of workflows and business processes.
• Identify areas for process improvement and work with stakeholders to implement enhancements.

Stakeholder Coordination & Communication

• Act as a bridge between different teams to ensure seamless communication and collaboration.
• Provide timely project updates and reports to all stakeholders including leadership teams.
• Support teams in the adoption of best practices in project and process management.
• Facilitate knowledge-sharing sessions and training related to process documentation and project management tools.

Skills, Qualifications And Experience

• Bachelor's degree in Business Administration, Project Management, Information Systems, or a related field.
• 5+ years of experience in business analysis, project management, or a related role.
• Strong proficiency in project management tools (e.g., Jira, Trello, Asana, or similar platforms).
• Excellent analytical and problem-solving skills.
• Experience in creating process documentation, SOPs, and workflow diagrams.
• Strong communication, collaboration, and stakeholder management skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualisation tools.
• Exceptional ability to work independently, manage multiple deliverables, and meet deadlines.
• Proven ability, and willingness, to manage projects end to end.
• Certification in Project Management (PMP, PRINCE2, Agile) or Business Analysis (CBAP) is a plus.

ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All postholders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.