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Tour Executive

3 weeks ago

Cochin, Kerala, India Integrated services Full time

Tour Executive - Tours & Travels

Location: Aluva, Kochi, Kerala Company Naturevilla Tours & Travels (Integrated Services) Job Type Full-Time, On-site Employment: Permanent Direct Employer

About Naturevilla

At Naturevilla, people are at the heart of everything we do. As a boutique travel and hospitality company rooted in authentic experiences, we blend heritage charm with modern travel innovation.

Our Core Operations Include:

Boutique Heritage Service Villa (80-year-old ancestral property)

Domestic & South-East Asia Tour Packages & Cruises

On-site EV DC Fast-Charging for Guests & Travellers

Homely Dining & Curated Local Experiences

Our Travel Services Include

Air Ticketing (Domestic & International)

Group Tours (Inbound & Outbound)

FIT (Free Independent Traveller) Tours

Visa Assistance

Hotel Bookings

Private Car and Bus Rentals

Customized Holiday Packages

Travel Insurance

Cruise Bookings

Role Overview

We are seeking a Travel Sales & Operations Executive to manage day-to-day travel sales, bookings, and client coordination. This role is ideal for individuals who enjoy designing travel experiences, building client relationships, and achieving measurable results in a dynamic, growth-oriented environment.

Key Responsibilities

Create customized travel itineraries, quotations, and package costings

Manage hotel, flight, transport, and cruise bookings based on client needs

Coordinate with domestic and international vendors / DMCs

Handle calls, WhatsApp inquiries, and emails with prompt responses

Maintain booking records, invoices, and documentation

Conduct follow-ups, collect feedback, and ensure client satisfaction

Meet sales targets and service standards

Contribute ideas for new packages and process improvements

Candidate Profile

Education: Graduate in Tourism, Commerce, Arts, or related fields Experience: 1–3 years in travel sales, reservations, or operations

Skills Required:

Excellent communication (spoken & written); multilingual preferred

Strong customer service orientation and problem-solving ability

Organized, detail-oriented, and adaptable to multitasking

Able to work independently and as part of a team

Why Join Naturevilla

Competitive salary performance incentives

Paid leave & festival holidays

Learning & growth opportunities

Employee travel discounts for you and your family

Passion-driven friendly work culture

How to Apply

WhatsApp Email: care (Application – Travel Sales & Operations Executive – Naturevilla

www naturevillakochi com www naturevillatours com

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

  • How many years of experience do you have coordinating with vendors and partners to ensure smooth B2B and B2C travel operations?

  • Which CRM systems or sales tools have you worked with for tracking leads, inquiries, and conversions?

  • Which destinations do you specialize in? Please also mention at least 3 travel packages you have successfully sold.

Work Location: In person