
Customer Support Executive
1 day ago
Role & responsibilities
- Handle inbound & outbound customer calls (Voice Process)
- Make calls for verification, welcome, renewals, and retention (Banking Process)
- Manage customer queries via chat in a professional manner (Non-Voice / Webchat Process)
- Ensure timely resolution and maintain customer satisfaction
Preferred candidate profile
- Qualification: Graduation mandatory for Webchat & Pattabiram Voice; Undergraduates/Graduates accepted for Ambattur Voice
- Experience:
- Freshers welcome (for Hindi Webchat & Pattabiram Voice)
- Minimum 6 months experience for Ambattur Voice (Banking)
- Minimum 1 year experience for Tamil Webchat
- Languages Required:
- Hindi + English + any regional language
- Tamil + English + any regional language
- Kannada / Malayalam / Telugu + English
Selection Process
- HR Round
- Ops Round
Apply Now to be part of a fast-growing team in Banking & Telecom customer support
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