Birbal Relationship Manager

1 week ago

Kharagpur, Bihar, India Birbal Learning Private Limited Full time ₹ 2,44,656 - ₹ 4,86,912 per year

(A) Birbal Relationship Manager (BRM) Job Description:

  • We are looking for an outgoing Birbal Relationship Manager (BRM) to foster strong relationships with our clients.
  • The (BRM) Birbal Relationship Manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints and ensuring client satisfaction.
  • To be successful as a Birbal Relationship Manager (BRM), you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

(B) Birbal Relationship Manager (BRM) Responsibilities:

  • Maintaining a deep knowledge of the company's products and services.
  • Building and maintaining strong relationships with prospective and existing clients.
  • Researching and pursuing new business opportunities.
  • Identifying clients' needs and requirements and proposing suitable solutions.
  • Providing clients with comprehensive product or service consultations and guiding their decision-making process.
  • Upselling and cross-selling products or services to clients.
  • Resolving complaints and issues efficiently and in a timely manner.
  • Meeting sales or revenue targets.
  • Ensuring client satisfaction.

(C) Birbal Relationship Manager (BRM) Requirements:

  • Applicable to both freshers and experienced.
  • Degree in management, marketing, communication, or a similar field is preferred.
  • Experience as a relationship manager, in customer service, or a similar role is preferred.
  • Ability to build and maintain strong client and business relationships.
  • Proficiency in Microsoft Office and Birbal CRM Software.
  • Excellent communication and interpersonal skills.
  • Good conflict resolution and problem-solving skills.
  • Leadership and team management skills.
  • Customer-oriented.

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer

Contract length: 600 months

Pay: ₹8, ₹40,074.16 per month

Expected hours: No more than 168 per week

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Ability to commute/relocate:

  • Kharagpur, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Direct sales: 1 year (Preferred)
  • B2B sales: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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