Lead - Workforce Management

1 week ago


Mumbai, Maharashtra, India IndiHire Full time ₹ 8,00,000 - ₹ 25,00,000 per year

Location: Mumbai & Hyderabad

What You'll be doing:

  • Demonstrate extensive knowledge of Workforce Management (WFM) methodologies with a strong focus on staff planning, scheduling, and stakeholder management.
  • Create, develop, and maintain detailed capacity plans with volume projections and key business assumptions.
  • Analyse historical volumes and create long-term staffing plans while keeping in mind Service Level goals, Operational Flexibility, and Cost Effectiveness.
  • Maintain headcount reporting, attrition tracking, and business trends for all functions.

Requirements:

  • Excellent written and verbal communication skills.
  • Experience: 7-12 years


  • Mumbai, Maharashtra, India Maven Workforce Inc. Full time

    Job Title: Client Engagement ManagerLocation: Noida (Work from Office – 5 Days)Experience: 5–10 Years Company: Maven Workforce (Staffing & Recruitment Solutions)About Maven WorkforceMaven Workforce is a leading staffing and recruitment solutions provider, empowering organizations with the right talent and workforce strategies. We specialize in building...


  • Mumbai, Maharashtra, India Teleperformance Global Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: WFM RTAGrade : IILocation: Mumbai Malad / Work from OfficeDepartment: WFMSalary: Market standards, based on current CTCReports To: WFM Team LeaderJob Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational...


  • Mumbai, Maharashtra, India GXO Logistics, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Context & Job PurposeWe are seeking a strategic and innovative Manager for our Contingent Workforce Management Office to lead the team in India as SME of Fieldglass system, Monitoring contingent workforce data and KPIs to proactively identify and recommend opportunities for improvement and serving as point of escalation for complex contingent worker...


  • Mumbai, Maharashtra, India Worldline Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    Roles & Responsibilities -Manage end-to-end vendor empanelment and onboarding processes, including staffing and non-staffing vendors.Ensure all vendor agreements and documentation are up-to-date and in compliance with organizational policies.Managing the contingent workforce and resource management functions.Accountable and responsible for the fulfilment of...


  • Mumbai, Maharashtra, India, Maharashtra Teleperformance Global Services Full time

    Job Title: WFM RTAGrade : II Location: Mumbai Malad / Work from OfficeDepartment: WFMSalary: Market standards, based on current CTCReports To: WFM Team LeaderJob Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational...


  • Mumbai, Maharashtra, India Global Industrial Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We...


  • Mumbai, Maharashtra, India Global Industrial Company Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Global IndustrialFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are...


  • Mumbai, Maharashtra, India JPMorgan Chase Full time

    The Workforce Senior Specialist II is a part of the Real-Time Adherence team within Workforce Planning is responsible for the real-time monitoring and day-to-day service levels for multiple lines of business under Consumer Community Banking Job Responsibilities Entering and reporting schedule and exception activity providing management with performance...


  • Mumbai, Maharashtra, India JPMorganChase Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    JOB DESCRIPTIONAre you ready to join the team that is responsible for identifying the needs of call-center lines of businesses and optimizing service levels in real-time? Our team is a highly-collaborative inclusive environment where we value relationship-building, strategic thinking and solution-oriented members.As a Workforce Senior Specialist II on the...

  • Area Manager

    2 weeks ago


    Mumbai, Maharashtra, India Lead School Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DepartmentLearning SystemsJob posted onSep 26, 2025Employee TypeProbationerExperience range (Years)3 years - 6 yearsABOUT THE ROLEThe Area Manager – Expansion plays a critical role in the growth marketing function of the Expansion team. This role is responsible for driving new customer acquisition by developing and executing data-driven marketing and sales...