Assistant Manager/ Deputy Manager-Sales

14 hours ago

Chandigarh, Chandigarh, India KONE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position: - Assistant Manager/ Deputy Manager-Sales (NI Sales)Location- Mohali, Chandigarh Experience: - 8+ years Responsibility: -The maintenance farmer builds relationships and manages the account of existing core 1-3 customers through meetings and by retaining existing and building new business with them. He/she also manages and grows portfolio by selling maintenance contracts and related digital services. Additionally, the maintenance farmer generates modernization leads to modernization farmer.

Customer relationship management-

  • Proactively develops and creates customer relationships in his/her area of responsibility.
  • Is accountable for developing KONE position in his/her customer base or market area.
  • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling).
  • Ensures customer satisfaction and solving complaints with the rest of the KONE team.
  • Documents the customer and contact information, maintains customer data.

Sell-

  • Proactively generates opportunities from existing customer base.
  • Collaborates with maintenance team for leads (maintenance technicians).
  • Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets.
  • Is accountable for finding customer needs and that KONEs solution matches with the needs.
  • Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority.
  • Validates that the contents of the contract are in line with the negotiation process outcome.
  • Maintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-date.
  • Responsible for timely and accurate reporting in CRM.
  • Responsible for gathering relevant information about market and competitors from the field.
  • Supports the finance function in money collection.
  • Is responsible for the account over the entire sell process and customer relationship.
  • Drives execution of her/his individual sales plan.

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