Technical Trainer – CPaaS Platform

5 days ago

Noida, Uttar Pradesh, India Teknosys Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Are you passionate about simplifying complex technology for others? One of our clients, a leading CPaaS platform provider, is looking for an Experienced Technical Trainer to deliver technical training to empower their clients and internal teams through effective training programs.

What You'll Do:

  • Deliver engaging training sessions on our messaging and communication APIs.
  • Collaborate with the technical writing team to develop impactful training materials.
  • Stay updated with new features and integrate them into training programs.
  • Travel to client locations across India to conduct on-site training.
  • Understand audience needs and adapt content based on feedback.

What We're Looking For:

  • Strong subject knowledge in telecom, messaging APIs, or SaaS platforms.
  • Excellent English communication and presentation skills.
  • Prior experience in customer training for SaaS or telecom platforms.
  • Ability to explain complex technical concepts in simple, relatable terms.
  • Comfortable working with cross-functional teams, including product, support, and documentation.
  • Willingness to travel and work closely with cross-functional teams.
  • Based in or willing to relocate to Noida with frequent travel (up to 30–40%) across India.


Preferred Qualification:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Prior experience in training for SaaS or telecom platforms.
  • Exposure to API documentation and Postman or similar tools.

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