Help Desk Specialist

2 days ago

Kolkata metropolitan area West Bengal, India Worldpanel Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role Description

This is a full-time hybrid role for a Help Desk Specialist located in the Kolkata metropolitan area. The Help Desk Specialist will be responsible for providing technical support, assisting with help desk inquiries, troubleshooting Apps and incentive redeemption and delivering customer support by motivating panelist to provide data. This role allows for some work from home.

Qualifications

Technical Support and Help Desk Support skills

Experience in Troubleshooting and working with Desktop Computers

Strong Customer Support skills

Excellent communication skill in English, Hindi and Bengali.

Problem-solving skills

Ability to work independently and in a team environment.

Min: Bacherlors Degree or equivalent certification.

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