Information Technology Help Desk
21 hours ago
Job Title: IT HelpdeskDepartment: Information TechnologyLocation: KolkataInterview Mode – 1st round virtual 2nd round Face to faceNotice period- Immediate joiners to 15days.Position SummaryThe Help Desk Technician provides front-line technical support to users by diagnosing and resolving hardware, software, and network issues. This role ensures optimal workstation and LAN performance, maintains accurate documentation, and contributes to user training and system improvement initiatives. The Help Desk Technician plays a key role in maintaining high levels of customer satisfaction and operational efficiency across the organization.Key ResponsibilitiesProvide timely and effective technical support to users via phone, email, chat, or in-person.Diagnose and resolve hardware, software, and network connectivity issues.Research and document solutions to technical problems in a knowledge base.Guide clients through troubleshooting steps and educate them on preventive measures.Maintain system and user documentation, including procedures and FAQs.Identify and recommend opportunities to improve system performance and user experience.Assist in developing and delivering end-user training and support materials.Recommend adaptive devices and techniques to accommodate users with disabilities.Monitor compliance with service-level agreements (SLAs) and organizational policies.Collaborate with IT team members to escalate and resolve complex issues.Stay current with new technologies and best practices through ongoing professional development.Support organizational objectives by completing related tasks and projects as assigned.QualificationsEducation:Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.Experience:0–1 years of experience in a technical support or help desk environment preferred.Skills and Competencies:Strong problem-solving and analytical skills.Excellent verbal and written communication abilities.Customer-focused attitude with patience and professionalism.Familiarity with Windows, macOS, and common enterprise software applications.Basic understanding of networking principles (TCP/IP, DNS, DHCP).Ability to prioritize and manage multiple support requests efficiently.Commitment to continuous learning and professional growth.
-
Information Technology Help Desk
1 week ago
west bengal, India ITC Infotech Full timeJob Title: IT Helpdesk Department: Information Technology Location: Kolkata Interview Mode – 1st round virtual 2nd round Face to face Notice period- Immediate joiners to 15days. Position Summary The Help Desk Technician provides front-line technical support to users by diagnosing and resolving hardware, software, and network issues. This role ensures...
-
Head of Information Technology
4 weeks ago
west bengal, India Client of Anthroplace Full timeJob Description: Head –IT Location: Kolkata Experience: 18-22 years Job Summary: The Head –IT will be responsible for leading the technology strategy, development, and execution of the company's e-commerce mobile application for building materials retail sales. This role requires deep expertise in software development, product catalog management, and...
-
Head of Information Technology
4 days ago
west bengal, India Client of Anthroplace Full timeJob Description: Head –ITLocation: KolkataExperience: 18-22 yearsJob Summary:The Head –IT will be responsible for leading the technology strategy, development, and execution of the company's e-commerce mobile application for building materials retail sales. This role requires deep expertise in software development, product catalog management, and...
-
Service Desk Specialist
2 weeks ago
west bengal, India Tata Consultancy Services Full timeService Desk Specialist Exp- 4 to 8 years Location- Kolkata Immediate joiners preferred Responsibilities Associate should be able to work on different application issues with Good Troubleshooting Skills. Should be ready to work on new technologies & tools without any tool specific restrictions/boundaries. Team player and ready to manage shared
-
Front Desk Receptionist- Female
5 days ago
Kolkata, West Bengal, India Divya Astro Ashram LLP Full time**Receptionist cum Front Desk Executive (Female) required for our company in Direct On-Role Near Sealdaha & Dhapa, Kolkata...** **Experience**: Minimum 1.5 year experience as Receptionist / Front Desk **Gender**: Female only - Hight should be at least 5.2 feet or above... **Skills: HINDI READING & Speaking Skill must**, Bengali & English is also...
-
Front Desk Manager
1 week ago
west bengal, India beBeeCustomerService Full timeKey Role for a Front Office Executive This is an exciting opportunity to work as a key member of our team in a busy office environment. As a Front Office Executive, you will play a vital role in ensuring the smooth operation of our front desk. Job Description We are seeking a skilled and experienced professional to join our team. The successful candidate...
-
Front Desk Executive/receptionist
2 weeks ago
Kolkata, West Bengal, India Brainium Information Technologies Pvt. Ltd. Full time**Role** - Handle the front desk and maintain visitor records. - Manage administrative chores and organisational tasks. - Create a welcoming, professional environment for clients and customers. **Tasks** - Managing the reception area and ensuring the office is neat and tidy. - Greeting and welcoming clients, customers and visitors courteously and...
-
Front Desk Administration/ Receptionist
2 weeks ago
Kolkata, West Bengal, India HAHALOLO SOCIAL NETWORK & TRAVEL INC Full timeRequired Skills & qualification: - 3+ years experience as a Front Desk Administration or Receptionist - Well presentable, Provide excellent customer service. - Greet clients and visitors with a positive, helpful attitude. - Excellent written and verbal communication skills. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Experience**: -...
-
Front Desk Executive
2 weeks ago
Kolkata, West Bengal, India Bharat Earn technology Pvt. Ltd. Full timeKey Responsibilities: - Greet clients warmly and manage check-ins and check-outs. - Handle appointments efficiently, including walk-ins, telephonic, and online bookings. - Coordinate with stylists and staff to ensure smooth daily operations. - Explain salon services, packages, and ongoing promotional offers to clients. - Manage billing, daily cash handling,...
-
Front Desk Associate
2 weeks ago
Kolkata, West Bengal, India Rashmi Metaliks Limited Full time**Job Summary**: The Front Desk Executive serves as the first point of contact for visitors and clients, providing a professional and welcoming environment. This role involves managing the front desk operations, handling telephone calls, greeting guests, coordinating appointments, and performing administrative duties to support smooth office...