Customer success Executive
3 days ago
Exp- Freshers-2 yrs
Notice Period- Immediate joiner-30 days
Working days/Timing- 5 days
Skills- Should be open to travel upto 25%, Sales, tech products to support client demos
Job Overview:
We are looking for a proactive and customer-focused Customer Success Executive to join our team. The ideal candidate will be responsible for building strong client relationships, supporting product demonstrations, and ensuring a seamless customer experience. This role requires a blend of communication, coordination, and basic understanding of tech or software products.
Build and maintain strong, long-lasting customer relationships.
Conduct client onboarding sessions and deliver product demonstrations.
Understand customer needs and provide appropriate solutions using our tech products.
Collaborate with internal teams (sales, product, support) to ensure smooth service delivery.
Identify opportunities to upsell or cross-sell products and contribute to revenue growth.
Track customer issues and ensure timely resolution.
Travel up to 25% for client meetings, demos, and on-site support when required.
Bachelor's degree in any discipline.
0–2 years of experience in Customer Success, Sales, or related roles (freshers welcome).
Good communication and interpersonal skills.
Ability to understand and explain tech products to clients.
Positive attitude, problem-solving skills, and customer-centric approach.
Willingness to travel as needed (up to 25%).
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