Customer success Executive

3 days ago


Noida, Uttar Pradesh, India Arting Digital Private Limited Full time
Position- Customer success Executive
Exp- Freshers-2 yrs 
Notice Period- Immediate joiner-30 days 
Working days/Timing- 5 days 
Skills- Should be open to travel upto 25%, Sales, tech products to support client demos

Job Overview:

We are looking for a proactive and customer-focused Customer Success Executive to join our team. The ideal candidate will be responsible for building strong client relationships, supporting product demonstrations, and ensuring a seamless customer experience. This role requires a blend of communication, coordination, and basic understanding of tech or software products.

Key Responsibilities:
  • Build and maintain strong, long-lasting customer relationships.

  • Conduct client onboarding sessions and deliver product demonstrations.

  • Understand customer needs and provide appropriate solutions using our tech products.

  • Collaborate with internal teams (sales, product, support) to ensure smooth service delivery.

  • Identify opportunities to upsell or cross-sell products and contribute to revenue growth.

  • Track customer issues and ensure timely resolution.

  • Travel up to 25% for client meetings, demos, and on-site support when required.

Required Skills & Qualifications:
  • Bachelor's degree in any discipline.

  • 0–2 years of experience in Customer Success, Sales, or related roles (freshers welcome).

  • Good communication and interpersonal skills.

  • Ability to understand and explain tech products to clients.

  • Positive attitude, problem-solving skills, and customer-centric approach.

  • Willingness to travel as needed (up to 25%).



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