Senior ServiceNow Developer- ITSM

15 hours ago

Bengaluru East Karnataka, India Unisys Full time ₹ 20,00,000 - ₹ 25,00,000 per year

What Success Looks Like In This Role

  • Design and develop solutions across the ServiceNow platform, focusing on integrations with third-party systems.
  • Develop and maintain REST and SOAP APIs, scripted web services, and MID Server integrations.
  • Implement and support ServiceNow modules like ITSM / ITOM / SecOps / IRM, Incident, Change, Problem, Knowledge, or custom applications.
  • Work on end-to-end ServiceNow solution delivery, including architecture, design, development, and testing.
  • Collaborate with cross-functional teams to understand requirements and translate them into technical solutions.
  • Perform code reviews, troubleshoot issues, and ensure best practices in ServiceNow development.
  • Maintain documentation of architecture, solutions, and processes.
  • Ensure platform performance, scalability, and data integrity.

You will be successful in this role if you have:

  • 5–7 years of hands-on experience with ServiceNow development and administration.
  • Strong expertise in working on any of modules like ITSM / ITOM / SecOps / IRM
  • Strong expertise in Integration Hub, REST/SOAP APIs, webhooks, and scripted integrations.
  • Experience with Flow Designer, Business Rules, Script Includes, UI Actions, and Client Scripts.
  • Solid understanding of ITIL processes and their implementation in ServiceNow.
  • Strong problem-solving, communication, and analytical skills.
  • Ability to work independently and in a collaborative, team-oriented environment.

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA) and/or Application Developer.
  • Experience with Agile/Scrum methodologies.
  • Familiarity with JavaScript, GlideScript, and modern web technologies.
  • Experience in integrating with platforms like Azure AD, Workday, SAP, or other enterprise tools is a plus.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

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