Support Associate
2 weeks ago
- Ensure 100% compliance with PIB Group, FCA and GDPR regulations.
- Take ownership of your workload, ensuring all allocated tasks are completed by the end of each day.
- Achieve a minimum Quality Assurance standard, mitigating and resolving errors to prevent customer impact.
- Manage and process tenant referencing activities on behalf of the business, as applicable to PIBBO's scope.
- Coordinate with the Senior team members and UK based teams for query resolution, approvals, and escalations.
- Maintain accurate and up-to-date claim records in internal systems.
- Meet all agreed KPIs for the role.
- Report problems promptly to avoid customer impact, escalating issues to senior team members as necessary.
- Contribute positively to departmental KPIs by working collaboratively within the team.
- Identify and report potentially fraudulent applications through appropriate channels to mitigate risks to customers.
- Use systems and applications accurately to manage workloads and report issues effectively.
- Maintain open communication and liaise with other departments within PIB Back Office.
- Provide regular updates to relevant Executives.
- Pursue continued professional development and expand product knowledge and technical expertise.
- Identify, report, and resolve potential breaches, complaints, errors, or omissions through appropriate channels.
- Respond constructively to Quality Assurance feedback and reviews.
- Perform other duties as required.
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Support Associate
7 days ago
IN - Vadodara - A- Building PIB Group Full timeTo remain 100% FCA and GDPR compliant.To take ownership and responsibility of your workload, ensuring that your required allocation of work is cleared by the end of each day.To achieve 85 % or higher on all quality assessments ensuring severity 1 and Severity 2 error are not received.To be cross skilled in all aspects of the Referencing process and the...
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Support Associate
1 week ago
IN - Vadodara - A- Building PIB Group Full time ₹ 2,00,000 - ₹ 4,00,000 per yearAs part of PIB Group, PIB Back Office (PIBBO) is dedicated to delivering fast, accurate, and reliable support services that enhance the customer experience across PIB's diverse businesses.Within Barbon Insurance Group (part of PIB Group), leveraging 30 years of industry expertise, you will play a critical role in the Referencing function by providing...
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Sales and Support Associate
3 weeks ago
Vadodara, India Grow Your Staff Full timeGrow Your Staff is looking for a Sales and Support Associate for a US-based independent board game publisher focused on developing interactive business simulation games. This is a full-time remote position.The role will have excellent growth opportunities. You will be directly working with the team based in New Hampshire, USA.Experience required: 5-8...
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Associate IT Support Specialist
5 days ago
Vadodara, Gujarat, India Veradigm Asia Full timeWelcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an...
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Associate IT Support Specialist
4 days ago
Vadodara, Gujarat, India Veradigm Full timeWelcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an...
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Operations Support Associate
14 hours ago
Vadodara, Gujarat, India Relay Human Cloud Full timeShift Time: Night Shift (Rotational)Role OverviewWe are looking for a proactive Operations Support Associate (US Client) with 1-2 years of experience to join our growing compliance and monitoring team. In this role, youll play a vital part in ensuring operational excellence by reviewing store activities, validating reports, interacting with US-based clients,...
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Customer Support Associate
1 week ago
Vadodara, Gujarat, India Recruitwire service Full timeHiring for **Customer Support Associate Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: Range of 15000 to 20000 CTC** **Job Location: Vadodara**, Gujrat Only Day Shift Rotational with evening shift 6 days...
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Customer Support Associate
5 days ago
Udaipur, RJ, IN warrgyizmorsch Full timeWe Are Hiring - Customer Support Associate International Process We have an opening for a Customer Support Associate where the primary responsibility is to resolve client queries and answer inbound calls from international clients Role Customer Support Associate MALE PREFERED Process International Client Query Handling Call Support Responsibilities Resolve...
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Supporting Associate
2 days ago
Kottayam, KL, IN West Mount Study Abroad Full timeWe are looking for an enthusiastic Supporting Associate to join our Study Abroad team The role involves contacting prospective students understanding their study abroad goals and guiding them through available international education opportunities Location Ettumanoor Experience 0-3 Years Freshers Welcome Job Type Full-time Job Responsibilities Call and...
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Customer Support Associate
7 days ago
Alkapuri, Vadodara, Gujarat, India CH financial services Full timeCustomer support associate Recruitment prospecting Financial Products promotion existing clients & prospective Back Office Operation Social media marketing monitoring & create Mutual funds AMC office & Clients visit if required Activities for concept & business promotion like school, corporate, industry, and different target market, etc Pay:...