Luxury Sales Manager
1 week ago
Role Overview
We are seeking an experienced
Luxury Sales Professional
to join our team in Kolkata. The role demands exceptional
sales, client servicing, and relationship management skills
to engage
High Net Worth Individuals (HNIs) and Ultra-HNIs
, providing them with a personalized luxury experience.
Key Responsibilities
- Drive
sales conversions
through personalized client engagement and upselling/cross-selling techniques. - Build and maintain long-term
client relationships
, ensuring repeat and referral business. - Maintain in-depth product knowledge (premium healthcare, holistic wellness services) to
confidently advise customers
. - Provide
exclusive client experiences
including private viewings, Exclusivity, and after-sales service. - Achieve monthly/quarterly
sales targets and KPIs
. - Maintain
store presentation standards
as per brand guidelines. - Ensure
discretion and confidentiality
while handling UHNI clientele. - Collaborate with marketing teams for
clienteling events
(Curated Collection Event, VIP previews, private gatherings).
Qualifications & Skills
- Graduate (preferably in Business, Retail, Fashion, or Hospitality).
- 3–8 years of
luxury retail sales experience
(fashion, jewelry, watches, automobiles, or hospitality). - Excellent communication in
English, Hindi, and Bengali
. - Strong
sales track record
in handling premium/luxury clients. - High emotional intelligence, grooming, and professional etiquette.
- Ability to maintain
CRM records
and client databases.
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