Luxury Sales Manager

1 day ago

Kolkata, West Bengal, India Evity Wellness Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role Overview

We are seeking an experienced
Luxury Sales Professional
to join our team in Kolkata. The role demands exceptional
sales, client servicing, and relationship management skills
to engage
High Net Worth Individuals (HNIs) and Ultra-HNIs
, providing them with a personalized luxury experience.

Key Responsibilities

  • Drive
    sales conversions
    through personalized client engagement and upselling/cross-selling techniques.
  • Build and maintain long-term
    client relationships
    , ensuring repeat and referral business.
  • Maintain in-depth product knowledge (premium healthcare, holistic wellness services) to
    confidently advise customers
    .
  • Provide
    exclusive client experiences
    including private viewings, Exclusivity, and after-sales service.
  • Achieve monthly/quarterly
    sales targets and KPIs
    .
  • Maintain
    store presentation standards
    as per brand guidelines.
  • Ensure
    discretion and confidentiality
    while handling UHNI clientele.
  • Collaborate with marketing teams for
    clienteling events
    (Curated Collection Event, VIP previews, private gatherings).

Qualifications & Skills

  • Graduate (preferably in Business, Retail, Fashion, or Hospitality).
  • 3–8 years of
    luxury retail sales experience
    (fashion, jewelry, watches, automobiles, or hospitality).
  • Excellent communication in
    English, Hindi, and Bengali
    .
  • Strong
    sales track record
    in handling premium/luxury clients.
  • High emotional intelligence, grooming, and professional etiquette.
  • Ability to maintain
    CRM records
    and client databases.

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