
ServiceNow Architect
2 days ago
Location:
Bangalore (Hybrid / WFO) → Clear
Experience:
10+ years relevant (8+ in ServiceNow) → Standard for Architect
Shift:
Evening, flexible → Likely US overlap (should confirm timing)
Budget:
Competitive
Mandate Skills (all clearly listed)
- ServiceNow Architect (SN Architect)
– strong solutioning/architecture role - Implementation & Integration
– end-to-end projects, workflow & platform integration required - Gen AI
– NowAssist, AI-enabled workflows, automation
Position Overview
- Role:
Drive ServiceNow architecture, define requirements, design solutions, deliver capabilities. - Scope:
Platform design, implementation, governance, solution integrity, enterprise rollouts.
Key Responsibilities
- Engage with executives → capture pain points & requirements
- Translate needs into
ServiceNow solutions - Maintain
technical integrity
(governance, change control, impact assessments) - Lead
architecture & design workshops - Oversee
enhancements & enterprise program delivery - Hands-on:
Workflows, IntegrationHub, Workspaces, NowAssist, UI/UX, Performance Analytics, scripting (JS, HTML, business rules, ACLs, catalog items, dictionary) - Collaborate with cross-functional teams & stay updated on latest SNOW practices
Qualifications
- Delivery Architect role (consulting environment preferred)
- 8+ yrs ServiceNow hands-on experience
- Strong ITIL/ESM/Asset Mgmt/SecOps/AI/Low-code exposure
- Scripting in JavaScript, HTML
- Certifications:
CSA mandatory; CIS & App Dev preferred - Soft skills:
Excellent communication, stakeholder engagement, collaboration
Engagement Details
- Client:
Globe Life Insurance (BFSI vertical) - Engagement:
Managed Steady State - Primary Skill:
Application Mgmt – Configuration – ServiceNow - Experience Level:
Master (8+ yrs ServiceNow exp)
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