ServiceNow Architect

2 days ago

Bengaluru South Karnataka, India ValueSoft Info Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Location:
Bangalore (Hybrid / WFO) → Clear

Experience:
10+ years relevant (8+ in ServiceNow) → Standard for Architect

Shift:
Evening, flexible → Likely US overlap (should confirm timing)

Budget:
Competitive


Mandate Skills (all clearly listed)

  • ServiceNow Architect (SN Architect)
    – strong solutioning/architecture role
  • Implementation & Integration
    – end-to-end projects, workflow & platform integration required
  • Gen AI
    – NowAssist, AI-enabled workflows, automation

Position Overview

  • Role:
    Drive ServiceNow architecture, define requirements, design solutions, deliver capabilities.
  • Scope:
    Platform design, implementation, governance, solution integrity, enterprise rollouts.

Key Responsibilities

  • Engage with executives → capture pain points & requirements
  • Translate needs into
    ServiceNow solutions
  • Maintain
    technical integrity
    (governance, change control, impact assessments)
  • Lead
    architecture & design workshops
  • Oversee
    enhancements & enterprise program delivery
  • Hands-on:
    Workflows, IntegrationHub, Workspaces, NowAssist, UI/UX, Performance Analytics, scripting (JS, HTML, business rules, ACLs, catalog items, dictionary)
  • Collaborate with cross-functional teams & stay updated on latest SNOW practices

Qualifications

  • Delivery Architect role (consulting environment preferred)
  • 8+ yrs ServiceNow hands-on experience
  • Strong ITIL/ESM/Asset Mgmt/SecOps/AI/Low-code exposure
  • Scripting in JavaScript, HTML
  • Certifications:
    CSA mandatory; CIS & App Dev preferred
  • Soft skills:
    Excellent communication, stakeholder engagement, collaboration

Engagement Details

  • Client:
    Globe Life Insurance (BFSI vertical)
  • Engagement:
    Managed Steady State
  • Primary Skill:
    Application Mgmt – Configuration – ServiceNow
  • Experience Level:
    Master (8+ yrs ServiceNow exp)

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