HR Ops Specialist

Who we are?
Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We're helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company.

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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How will you do it?
HR Operations Specialist
What You Will Do
Responsible for WFA Tier 2 functions performing specialty administrative and transaction processing activity to support employees, managers, HRB, CoEs across the Enterprise in HR Core processes and related services, including efforts to:

• Provide specific assistance and processing WFA Processes, New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.
• Manage day-to-day vendor relationships for applications owned by Human Resources Shared Service Center (HRSSC).
• Troubleshooting and resolution of day-to-day issues with related Vendors.

Skills & Experience

• Processes workday administration such New Hires, Terminations, Employment Changes, Employment Verification, Employee Movements (Promotions, Demotions, Transfers - local, BU to BU, country to country, expat assignments) etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.
• Provide transactional support of handling job requisitions such as bulk creation, validation and approval using various business rules.
• Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.
• Audits of data entry accuracy done by HR Ops team members
• Well versed with data protection principles, knows how to process confidential and sensitive employee information.
• Attention to detail – be able to accurately process transaction.
• Solid understanding of Workday and HR ServiceNow.
• Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners.
• Participate in regional and global projects to support regional HR initiatives.

What We Look For

• 3 - 5 years of work experience in HR Shared Services.
• Good at multi-tasking and time management to manage the workload efficiently.
• Good excel skills (vlookup, PIVOTs, formatting etc)
• Experience working in a global or multinational company with strong stakeholder management skills.
• Flexible in shifts.
• Self-motivated and a quick learner, be able to deliver under challenging and dynamic environment to meet changing demands of customers.
• Good to have experience to Sumtotal, Cornorstone or any relevant learning management systems.

What We Offer
We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands.