E-Commerce Executive

3 days ago

Bengaluru, Karnataka, India Rinteger Full time ₹ 2,91,600 - ₹ 3,24,000 per year

Key Responsibilities

  • Product Listing & Catalogue Management
  • Uploading and maintaining product listings (title, description, images, variants) on website and/or marketplaces.
  • Ensuring accurate categorization (e.g., Apparel, Figures & Collectibles, Home Décor, Accessories, Posters, etc.) aligning with brand taxonomy.
  • Managing stock levels, SKU management, coordinating with inventory/warehousing teams.
  • Website & Platform Operations
  • Monitoring website performance (product page load, broken links, user experience issues).
  • Coordinating with tech/design teams for updates, promotions, site upkeep.
  • Order Fulfillment & Customer Service Support
  • Overseeing order processing, tracking shipments, returns / replacements / refunds process.
  • Ensuring delivery performance meets service level agreements.
  • Digital Marketing & Promotions
  • Assisting in planning and executing online promotions, discounts
  • Working with social media, content, email marketing teams to promote product drops / new arrivals.
  • Analytics, Reporting & Optimization
  • Monitoring key metrics: sales, traffic, conversion rate, AOV (average order value), cart abandonment, returns, customer feedback.
  • Generating regular reports; suggesting improvements based on data (e.g., which product types are underperforming, which categories need promotional focus).
  • Vendor & Supplier Coordination
  • Liaising with suppliers for product procurement, ensuring quality checks, timely stock delivery.
  • Ensuring licensing / authenticity compliance of merchandise.
  • Customer Experience & Branding
  • Ensuring product imagery / packaging / product information maintains high brand standards.
  • Responding to or coordinating customer queries related to order issues, product details, etc., in a timely manner.

Required Skills & Qualifications

  • Bachelor's degree (Commerce / Business / Marketing / related field) or equivalent work experience.
  • 1+ years of e-commerce / online retail experience.
  • Familiarity with e-commerce platforms / CMS (Shopify, Magento, WooCommerce, or custom) and marketplace integrations.
  • Good understanding of digital marketing basics (SEO for product listings, online campaigns, social media).
  • Strong Excel / Google Sheets skills, ability to work with data, generate insights.
  • Good communication skills (written & verbal); attention to detail.
  • Comfortable working in fast-paced environment; ability to multitask and manage deadlines.
  • Passion / interest in pop culture, collectibles, and trends — helps in understanding product appeal and customer profiling.

Job Type: Permanent

Pay: ₹25, ₹27,000.00 per month

Work Location: In person

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