Virtual Relationship Manager
20 hours ago
Job Responsibilities:
Serve our most affluent customers & drive growth by ensuring excellent engagement &customer service Act as the primary point of contact and be responsible for initiating, building & maintainingdeep relationships with these customers to address all their banking needs, products andservicing requirements. Fully own the book, growth and customer service KPIs for mapped portfolio Collaborate with product specialists and subject matter experts to provide tailored solutionsthat align with customers' specific requirements Work with internal teams to drive on-ground innovation and bank's strategic initiatives Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/NetBanking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investmentsolutions, as well as facilitating Retail, SME Loans and other pertinent banking programs Enforce strict adherence to the bank's policies and regulatory compliance measures Provide assistance during audits, ensuring conformity to internal and external regulationsand guidelines
Job Type: Full-time
Pay: ₹300, ₹600,000.00 per month
Work Location: In person
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