Back Office Assistant
1 week ago
Company: Shree Corporation
Location: K-115, First Floor, Ansa K Industrial Estate, Saki Vihar Road, Saki Naka, Andheri
(East), Mumbai – 400072
Industry: Audio-Visual (AV) Solutions & Technical Services
Job Description
We are looking for a dedicated AMC & Preventive Maintenance Coordinator to handle client
coordination, preventive maintenance scheduling, and communication related to all AMC
activities.
Key Responsibilities:
- Plan and schedule preventive maintenance visits as per AMC timelines.
- Coordinate with clients through emails and calls for scheduling, confirmations, and updates.
- Draft and send professional emails related to AMC schedules, service updates, reports, and
feedback.
- Maintain proper records of AMC contracts, visit reports, and client communications.
- Track pending service issues, spare requirements, and follow up with the technical team.
- Prepare and submit monthly AMC reports for management review.
- Coordinate with the operations and sales team for AMC renewals and quotations.
- Ensure timely response and resolution to client queries and maintain client satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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