Client Success Executive
5 days ago
Salary
Annual CTC: ₹ 3,00,000 - 4,20,000 /year
Key Responsibilities:
Be the main point of contact for clients, building trust and ensuring smooth communication
Onboard new clients and set them up for success from day one
Collect regular feedback to ensure clients feel heard, supported, and valued
Coordinate invoices, ensure timely payments, and follow up as needed
Collaborate with internal teams to ensure client deliverables are on track
Track performance and prepare simple reports to keep management updated
Be proactive in solving issues, improving workflows, and retaining clients
Must have:
Fresher / experience in a client-facing role (account management, client servicing, etc.)
Basic understanding of digital marketing (you won't run ads, but you'll talk to people who do)
Comfortable using tools like Google Sheets, Notion, or CRMs
Other requirements
Strong communicator — you listen well and speak clearly
Organized and process-oriented — you can juggle multiple clients without dropping the ball
Proactive thinker — you notice problems before they happen
People person — you genuinely enjoy building relationships
Hungry to learn, grow, and make an impact in a fast-paced environment
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