Product Manager

5 days ago

Bengaluru, Karnataka, India Chase- Candidate Experience page Full time US$ 1,20,000 - US$ 2,00,000 per year

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Chase is looking for a Product Manager to be part of Digital Account Opening and Activation Team, supporting our Customer Onboarding Fraud Risk product. The vision of this team is to create a best in class account opening customer experience while mitigating risks associated with fraudulent activity. 

As a Product Manager in the Digital Account Opening and Activation Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer and develop profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Be empowered to solve customer problems in ways that our customers love, and works for the business. 
  • Focus on outcomes not output and use data & metrics to measure success.
  • Ensure commitment for dependencies across products both internal and external. 
  • Analyze, evaluate, and overcome product challenges, and provide transparency to stakeholders
  • Adhere to JIRA standards including supporting documentation –maintain evergreen documentation for both current state as well as historic audit documentation
  • Support quarterly increment planning with agility leads across all impacted parties
  • Solicit constant feedback for continuous personal and product growth

Required qualifications, capabilities, and skills

  • 5+ years of product management or relevant experience 
  • Experience with risk management and fraud prevention tools
  • Self-motivated with a high degree of independence, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success
  • Excellent written/verbal communication and strong presentation skills with both internal and external stakeholders
  • Collaborates and can build strong relationships across the firm and with external partners, flexible with changing priorities
  • Experience with agile product development and software delivery lifecycle
  • Experience with API-based designs, Kafka driven architecture, JavaScript stack
  • Familiarity with the business services and offerings associated with Chase Account Opening
  • Ability to influence people at all levels across a broad variety of job functions
  • Culture carrier 

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization

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