Non Voice

Roles and Responsibility Handle customer inquiries and resolve issues through chat support.Provide timely and professional responses to customer queries.Work in a bulk or non-voice setting, meeting productivity targets.Collaborate with team members to achieve common goals.Maintain accurate records of customer interactions and transactions.Continuously...

Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory.Desired Candidate ProfileCandidates must have excellent communication in English.Candidates should be comfortable with night shiftsCandidates should be comfortable with work from office.Candidates should have all...

The eligibility criteria for all the profiles are mentioned below:-Minimum 1 year of International BPO Experience.· It would help if you had the designation TL on paper. (Minimum 12 months on paper is mandatory)· The span of control is Min Associates).· Operational knowledge - Healthcare (this experience is not mandatory but can be preferable) + Internal...

We are Hiring for Inbound International Voice Process non target based job - Need Min 3 months of Exp -Salary is upto 47k inhand + incentives- Noida- Both sides cab- 5 days working- 1 Day selection process - virtual interviews- Apply Now Required Candidate profileWe are looking for immediate joinersExcellent communication skills requiredWho has Exp of...

We are Hiring for Inbound International Voice Process non target based job - Need Min 3 months of Exp -Salary is upto 47k inhand + incentives- Noida- Both sides cab- 5 days working- 1 Day selection process - virtual interviews- Apply Now Required Candidate profileWe are looking for immediate joinersExcellent communication skills requiredWho has Exp of...

Proficient Typing and Transcription. computer and Technical Skills (including Software Knowledge) organisational and Time Management Abilities. administrative Skills. communication (written and Verbal) customer Service. accuracy and Attention to Detail. multi-tasking. - Experience- 0 - 1 Years- Salary- 1 Lac To 1 Lac 25 Thousand P.A.- Industry- IT Software -...

Job Details -Hiring for the UK Motor Insurance Process for the Noida location, enhance your skills and grow in your career by working with one of the top company.Job Details -Need to assist customers over call and chat.Resolving queries regarding motor insurance and roadside assistanceLocation- NoidaShifts - UK ShiftMode - Full TimeEligibility...

Job Details -Hiring for the UK Motor Insurance Process for the Noida location, enhance your skills and grow in your career by working with one of the top company.Job Details -Need to assist customers over call and chat.Resolving queries regarding motor insurance and roadside assistanceLocation- NoidaShifts - UK ShiftMode - Full TimeEligibility...

Company Description About HikeQA - HikeQA provides expertise Quality Assurance Testing Services to ensure accurate functionality of Mobile and Desktop Applications, and website performance on varied gadgets. Our focus is to thoroughly validate every aspect of the products to minimize its defects, by cutting-edge processes which include re-running of...

Role & responsibilitiesProcess Management & ExecutionOversee daily operations of the Ed-Tech voice/non-voice process within the domestic BPO setup.Ensure achievement of key performance indicators (KPIs), such as AHT (Average Handling Time), FCR (First Call Resolution), CSAT (Customer Satisfaction), etc.Monitor and manage inbound/outbound call traffic, query...