
Team Lead
2 days ago
The eligibility criteria for all the profiles are mentioned below:-
Minimum 1 year of International BPO Experience.
· It would help if you had the designation TL on paper. (Minimum 12 months on paper is mandatory)
· The span of control is Min Associates).
· Operational knowledge - Healthcare (this experience is not mandatory but can be preferable) + Internal voice experience will work, Attrition, Shrinkage, CSAT, AHT, NPS, FCR, Quality, Delivery, SLA
· Comfortable for 24X7 shifts.
· Excellent Communication skills.
· Budget for TL LPA (hike 20 %-25%)
· Immediate joiner or 10-day notice period.
- Working days- 5 days, rotational two off
- HSC and above
- Male and Female (No specific age criteria)
Sharing some tentative guidelines for Noida Transport. As of now we can share in general details that for Noida site :-
Gurgaon - Complete Gurgaon is in Non hiring zone
Noida - Sec 1 to Sec 62 is in hiring zone
Greater Noida - All sectors, Alpha, gama, knowledge park, omicron, PI phase, Delta, MU2, XU2 - In hiring zone
Ghaziabad - Loni, Raj Nagar, Jawahar Nagar, Nehru Nagar, Govind Town, Gagan Vihar, Sahibabad, Vaishali, Indirapuram, Nyay Khand, Niti Khand are in the hiring zone.
Note : Candidates' complete current address will also be checked individually with the transport team before aligning for interview.
Also, PFA the hiring and non-hiring zone sheet for Gurugram location.
Please note : We have cab service running from 7pm to 7am and if the shift falls under that timezone, then the cab services would be provided.
Shifts and week-offs are rotational.
Job Types: Full-time, Permanent
Pay: ₹650, ₹700,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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