Hiring Experienced AR Caller

3 days ago

Navi Mumbai, Maharashtra, India Access Healthcare Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role & responsibilities

payer services role in medical billing focuses on managing the relationship between healthcare providers and insurance companies

Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post call analysis for the claim follow-up

Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact

Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call

Preferred candidate profile

Minimum 1 year of experience in Accounts Receivable and inbound calling.

Fluent verbal communication abilities.

Willingness to work continuously in night shifts- 6:30pm-3:30am (Free transportation provided - Transport boundaries applicable).

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