Operations Lead

2 days ago


Bengaluru, Karnataka, India Happiest Minds Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role: Operations Lead - Business Analytics

Location: Bangalore

Experience Required: 8+ years in operations, analytics, reporting, and data insights

Key Focus: Advanced MIS expertise

Mandatory Skills:

  • Operations Management
  • Reporting & Dashboarding
  • Data Analysis & Insights
  • Operational Metrics

Responsibilities:

Reporting & Dashboarding

  • Manage end-to-end operational reporting across business units
  • Design and maintain dashboards (Excel or similar tools)
  • Ensure accuracy, consistency, and timely delivery of reports

Data Analysis & Insights

  • Analyze operational metrics to identify trends and improvement areas
  • Deliver actionable insights to leadership and cross-functional teams
  • Conduct root cause analysis and performance reviews to support strategic decisions

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