Product Manager

About ARMMAN

Founded in 2008, ARMMANs mission is to enable healthy pregnancy, safe delivery and safe childhood for women and children in India. ARMMAN leverages mHealth to create cost-effective and scalable systemic solutions to improve access of pregnant women and mothers to preventive information and services and train health workers to reduce maternal and child mortality and morbidity.

• Our programs have reached over 65+ million women and over 5+ lakh health workers across 28 states to date
• ARMMAN has received several awards and honours including the Skoll Award for Social Entrepreneurship 2020 and MIT Elevate Prize 2021, as well as grants from Co-Impact, , USAID, and others.

Role Overview

We are looking for an experienced Product Manager to drive the design and development of our mHealth / digital health products focused on pregnant women and mothers of infants as well as health workers. As the Product Manager, you will help drive the product vision, strategy and

execution for ARMMANs large-scale programs, and will be responsible for shaping and delivering the right solutions to the users and beneficiaries of these programs.

You will get to work closely with public health professionals, program implementation experts, engineers, designers, and researchers. You will also be an early member of the product team at ARMMAN, and will report to the Director of Product & Innovation. ARMMAN is developing an innovation process that is human-centered, data-driven and evidence-based, leveraging emerging technologies such as AI / Machine Learning and Large Language Models to make our programs more engaging and more effective. This role is a unique, high-impact opportunity to use technology to improve the lives of millions of women and children.

Roles and Responsibilities

• Shape the product vision and strategy for ARMMANs products. Bring together the needs of beneficiaries and users, the constraints of the health system and stakeholders, and the perspectives of internal teams (program, technology, and content) to define the solution vision
• Translate product vision and strategy to clear roadmaps. Prioritize feature development and drive execution
• Own engagement and impact metrics. Develop and drive key initiatives to deliver desired product outcomes
• Analyze program data to identify gaps and opportunities for improvement.
• Conduct regular qualitative user research, through field visits and surveys, to build in the voice of users into the product development process
• Research and review new developments and best practices in the digital health space as well as the latest technologies that can be leveraged for our programs (e.g., AI/ML, LLMs, etc)
• Define and shape the culture and optimal processes for the product & innovation team

Qualification & Skills

• 2+ years of product management experience (or equivalent) working with cross- functional teams to build successful software products and services
• Comfort with ambiguity; able to independently identify hypotheses, gather data, structure complex analysis and share findings with diverse audiences
• Strong analytical and problem-solving skills, with strong empathy
• High level of ownership. Proactive and solution-oriented approach
• Technology enthusiast, with an innovator mindset
• Excellent written and oral communication skills
• Strong interpersonal skills and proven ability to work effectively in a team
• Willingness and ability to travel for a few days a month
• Well organized, comfortable working with deadlines, adaptable to changing priorities
• Bonus: Previous experience of working in m-health or technology-based public health programs