Tele Sales Associate

7 days ago

Mumbai, Maharashtra, India The Flapper Life Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Company Overview: The Flapper Life (TFL) is a prominent player in the Travel Arrangements industry, offering experiential, local cultural, and adventurous travel across India and Asian countries. TFL specializes in women's only journeys, meticulously designed, guided, and led by an all-female team. Our mission is to encourage, inspire, and empower women through travel.
Role and Responsibilities: We are seeking a proactive and enthusiastic Tele Sales Associate to join our dynamic team in Mumbai on a full-time basis. In this role, your key responsibilities will include:
  • Proactively approaching TFL clients to identify their travel requirements, understand their needs, and offer relevant TFL services.
  • Providing a comprehensive understanding of the services we provide and effectively communicating the value proposition to potential clients.
  • Building and nurturing strong relationships with both new and existing customers to ensure their continued engagement with TFL.
  • Customizing offers and recommendations based on individual client preferences and delivering exceptional customer service.
  • Achieving or exceeding assigned sales targets through proactive sales management and meeting performance metrics.
  • Fulfilling pre-sales and post-sales requirements, including managing inquiries, providing travel information, and addressing any customer concerns or issues.
Candidate Qualifications: To be successful in this role, you should possess the following qualifications:
  • A minimum of 2 years of experience in sales management, preferably in the travel or hospitality industry.
  • A strong passion for travel and a genuine interest in creating authentic connections within the women's travel community.
  • Excellent communication skills, both verbal and written, with the ability to effectively convey the value of our services to clients.
  • Strong problem-solving and negotiation skills to address client needs and concerns in a professional and efficient manner.
  • Demonstrated ability to build and maintain relationships with clients, with a focus on driving customer satisfaction and loyalty.
Required Skills: The ideal candidate should possess the following skills:
  • Sales skills, with a proven track record in achieving sales targets and driving revenue growth.
  • Effective problem-solving and negotiation skills to address client needs and concerns.
  • Excellent communication skills for building rapport with clients and delivering exceptional customer service.

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