Customer Care Executive

4 days ago

Jaipur, Rajasthan, India Girnar Care Full time ₹ 14,000 - ₹ 25,000 per year

**Job Title: Customer care executive (CCE)

Company: Girnar Care

Location: jagatpura JTM mall Jaipur

Job Type: Full-Time

Shift: Day shift

Salary - depending on the interview 14 k - 25 k CTC

Experience Required: 0–3 years

Education: 12th Pass / Graduate / Undergraduate

Company Description**

Girnar Care is dedicated to achieving customer satisfaction and excellence. We connect brands to people and people to brands through our global delivery model, enhancing relationships with customers. Our expert team of professionals provides solutions that delight users and improve satisfaction. We specialize in Telemarketing services, Lead Generation campaigns, and Appointment settings. Additionally, we offer top-notch Customer service, Online chat services, and a robust Mobile/SMS platform. Our units include CarDekho, BikeDekho, TyreDekho, TrucksDekho, Car and Bike Finance, Bike Insurance, and Online bike booking.

Role Description

This is an on-site, full-time role located in Jaipur for a Customer Care Executive. The Customer Care Executive will handle daily customer service tasks, ensure customer satisfaction, and provide exceptional support. Responsibilities include managing customer inquiries, resolving issues, maintaining customer relationships, and supporting sales through effective communication.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong Communication skills and ability to engage with various stakeholders
  • Sales skills to assist in the promotion and sale of products and services
  • Ability to work on-site in Jaipur and adapt to a dynamic work environment
  • Excellent problem-solving skills and ability to handle challenging situations
  • Previous experience in customer service or a related field is beneficial
  • Bachelor's degree in Business, Communication, or a related field is preferred

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