Director, IT Ops Services- Cloud, Infrastructure
5 days ago
Role:
Director, IT Ops Services- Cloud, Infrastructure & Cyber Security
Experience
: 12+ years
Location
- Greater Noida
We are seeking a dynamic and experienced Technology Support Group Leader to spearhead our Technology Support Group. The ideal candidate will bring hands-on expertise, strategic insight into business and technology across various industries, and a proactive mindset. This role demands a self-starter who thrives in fast-paced, evolving environments. A Seasoned Solution Architect, Innovation Leader, and Strategic thinker with a strong track record in driving transformation across cloud and infrastructure domains. Recognized Thought Leader in designing scalable solutions, fostering innovation, and shaping technology strategy.
Key Responsibilities:
- Technical Solution Support
: Provide expert guidance and troubleshooting for complex technical issues across infrastructure domains. - Business Innovation Support
: Partner with stakeholders to drive innovation through technology enablement. - Technical Assessment & Recommendations
: Evaluate emerging technologies and recommend solutions aligned with business goals. - Problem Management
: Lead root cause analysis and implement long-term solutions to recurring issues. - Crisis Management
: Respond swiftly and effectively to critical incidents to minimize business impact. - Community Leadership
: Build and lead virtual communities focused on specific technologies and best practices. - Capability Development
: Foster continuous learning and skill development within the team.
Skills & Experience:
- 15+ years
of industry experience, including
10+ years
as a Solutions Architect specializing in Cloud, DC, Workplace, and Cybersecurity Infrastructure. - 5+ years
in Problem Management and Crisis Management, ensuring business continuity and rapid incident resolution. - Cloud Computing
: Deep understanding of public, private, and hybrid cloud environments. - Data Center (DC)
: Experience in designing and managing scalable DC architectures. - Workplace Technologies
: Expertise in modern workplace tools and platforms. - Cybersecurity
: Strong grasp of cybersecurity frameworks, tools, and threat mitigation strategies. - Architecture Leadership
: Proven track record as a Senior Solutions Architect across Cloud, DC, Workplace, and Cybersecurity systems. - Operational Excellence
: Skilled in automation and optimization of infrastructure operations. - Innovation-Driven Mindset
: Ability to leverage infrastructure technologies to drive business transformation. - Graduate with a B. Tech degree preferred
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