Director, IT Ops Services- Cloud, Infrastructure

4 days ago

Noida, Uttar Pradesh, India Coforge Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role:
Director, IT Ops Services- Cloud, Infrastructure & Cyber Security

Experience
: 12+ years

Location
- Greater Noida

We are seeking a dynamic and experienced Technology Support Group Leader to spearhead our Technology Support Group. The ideal candidate will bring hands-on expertise, strategic insight into business and technology across various industries, and a proactive mindset. This role demands a self-starter who thrives in fast-paced, evolving environments. A Seasoned Solution Architect, Innovation Leader, and Strategic thinker with a strong track record in driving transformation across cloud and infrastructure domains. Recognized Thought Leader in designing scalable solutions, fostering innovation, and shaping technology strategy.

Key Responsibilities:

  • Technical Solution Support
    : Provide expert guidance and troubleshooting for complex technical issues across infrastructure domains.
  • Business Innovation Support
    : Partner with stakeholders to drive innovation through technology enablement.
  • Technical Assessment & Recommendations
    : Evaluate emerging technologies and recommend solutions aligned with business goals.
  • Problem Management
    : Lead root cause analysis and implement long-term solutions to recurring issues.
  • Crisis Management
    : Respond swiftly and effectively to critical incidents to minimize business impact.
  • Community Leadership
    : Build and lead virtual communities focused on specific technologies and best practices.
  • Capability Development
    : Foster continuous learning and skill development within the team.

Skills & Experience:

  • 15+ years
    of industry experience, including
    10+ years
    as a Solutions Architect specializing in Cloud, DC, Workplace, and Cybersecurity Infrastructure.
  • 5+ years
    in Problem Management and Crisis Management, ensuring business continuity and rapid incident resolution.
  • Cloud Computing
    : Deep understanding of public, private, and hybrid cloud environments.
  • Data Center (DC)
    : Experience in designing and managing scalable DC architectures.
  • Workplace Technologies
    : Expertise in modern workplace tools and platforms.
  • Cybersecurity
    : Strong grasp of cybersecurity frameworks, tools, and threat mitigation strategies.
  • Architecture Leadership
    : Proven track record as a Senior Solutions Architect across Cloud, DC, Workplace, and Cybersecurity systems.
  • Operational Excellence
    : Skilled in automation and optimization of infrastructure operations.
  • Innovation-Driven Mindset
    : Ability to leverage infrastructure technologies to drive business transformation.
  • Graduate with a B. Tech degree preferred

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