Application Service Manager

1 day ago

Navi Mumbai, Maharashtra, India SBI General Insurance Full time ₹ 10,00,000 - ₹ 25,00,000 per year

Job Description:

We are looking for a seasoned professional with deep expertise in Production Support for General Insurance systems, including:

  • Motor Insurance
  • Health Insurance
  • Fire Insurance
  • Claims Management
  • Core Policy Issuance Platforms

The ideal candidate will be responsible for ensuring high availability, stability, and performance of insurance applications and platforms, while collaborating with business and technical teams to resolve incidents and implement preventive measures.

Key Responsibilities:

  • Provide L2/L3 production support for insurance applications across Motor, Health, Fire, and Claims domains.
  • Monitor system performance, troubleshoot issues, and ensure timely resolution of incidents.
  • Collaborate with development, QA, and infrastructure teams for root cause analysis and permanent fixes.
  • Maintain and enhance core policy issuance systems and workflows.
  • Ensure compliance with SLAs, audit requirements, and data security standards.
  • Document support processes, incident logs, and knowledge base articles.
  • Participate in release management, UAT support, and post-deployment validations.

Desired Candidate Profile:

  • Minimum 7 years of experience in Production Support within the General Insurance domain.
  • Strong functional knowledge of Motor, Health, Fire Insurance, and Claims workflows.
  • Hands-on experience with policy issuance systems and insurance platforms (e.g., Guidewire, TCS BaNCS, or similar).
  • Proficiency in incident management tools (e.g., ServiceNow, JIRA) and monitoring solutions.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Ability to work in a high-pressure environment and manage multiple priorities.

Education:

  • Bachelors degree in Engineering, IT, or related field.
  • Insurance certifications (e.g., III, CII) are a plus.(Not mandatory)

  • visa executive

    3 days ago

    Navi Mumbai, Maharashtra, India The Visa Manager Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionThe Visa Manager simplifies business travel by making visa processing easy for businesses. We specialize in B2B visa services, ensuring hassle-free applications for employees, clients, or partners. As an authorized vendor for six countries, including China, Brazil, Turkey, the Philippines, Japan, and Thailand, we provide fast, reliable,...

  • Applicant - Customer Service

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

  • Applicant - Customer Service

    3 days ago

    Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

  • Service Delivery Manager

    5 days ago

    Navi Mumbai, Maharashtra, India Clover Infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Service Delivery Manager ApplicationExperience: 12+ YearsLocation: Mumbai / Navi Mumbai (WFO)Department: IT / Service DeliveryJob Summary:We are seeking an experienced Service Delivery Manager with over 12 years of expertise in managing application services and ensuring seamless delivery to clients. The ideal candidate will have a proven track...

  • Application Manager Successfactors

    5 days ago

    Navi Mumbai, Maharashtra, India Nouryon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs – today and in the future. Purpose of the job:A challenging opportunity for an open minded and enthusiastic candidate with great...

  • Application Service Manager

    3 weeks ago

    Navi Mumbai, Maharashtra, India Sbi General Insurance Full time

    Job DescriptionWe are looking for a seasoned professional with deep expertise inProduction SupportforGeneral Insurance systems, including:- Motor Insurance- Health Insurance- Fire Insurance- Claims Management- Core Policy Issuance PlatformsThe ideal candidate will be responsible for ensuring high availability, stability, and performance of insurance...

  • Functional Application Manager-Automation

    3 weeks ago

    Navi Mumbai, Maharashtra, India Nouryon Full time

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs – today and in the future. Purpose of the Job The Application Support engineer will be part of the team supporting Nouryon's Digital...

  • Functional Application Manager-Automation

    3 days ago

    Navi Mumbai, Maharashtra, India Nouryon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs – today and in the future.Purpose of the JobThe Application Support engineer will be part of the team supporting Nouryon's Digital...

  • Application Specialist

    3 days ago

    Navi Mumbai, Maharashtra, India Nouryon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs today and in the future.A challenging opportunity for an open minded and enthusiastic candidate with great Functional Application Management...

  • Application Manager-SAP Ariba

    3 days ago

    Navi Mumbai, Maharashtra, India Nouryon Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs today and in the future.Purpose of the JobA challenging opportunity for an open minded and enthusiastic candidate with great Functional...