Trainee Executive Hospitality

3 days ago

Greater Kolkata Area, India Evolve Back Resorts Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Role.
To provide prompt, effective communication support for customers and Resort staff by operating systems of Evolve Back Resorts.

Job Description

  • Guest Orientation. To deliver a level of personalized service that exceeds not only the expectation of the guest but will add a point of difference from the service provided anywhere else within the resort.
  • Personalized Service. EH provides a very personal, detailed, seamless service to guests.
  • EH will take gentle care of all their guests from arrival until departure without imposing themselves on the guest.
  • The attention to detail required and the ability to anticipate the needs of guests needs demand that the EH is a consummate resort professional with impeccable standards.
  • Process Adherence. Ensures all initiatives and processes are within the company's Responsible tourism framework.
  • Documentation. Maintain & manage the documents as per SOPs. Engaging in day-to-day operation of the whole facility.
  • Product Knowledge. Should have thorough knowledge of Resort & Operations.

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