Customer Care Executive

1 day ago

Indore, Madhya Pradesh, India Avalanche High-Tech Enterprise Full time US$ 40,000 - US$ 80,000 per year

Company Description

Avalanche High-Tech Enterprise is a comprehensive online platform that combines recruitment services, IT solutions, and product development to meet all business needs. Our platform efficiently connects employers with the right candidates through advanced tools and algorithms. We offer a range of IT services, from system integration to cybersecurity, tailored to enhance technological capabilities and improve overall efficiency. Additionally, we specialize in innovative IT product development, creating software applications and digital solutions to help businesses stay ahead of the curve.

Role Description

This is a full-time on-site role for a Customer Care Executive located in the Kolkata metropolitan area. The Customer Care Executive will be responsible for handling customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks include providing support through various communication channels, maintaining customer service standards, and assisting with sales inquiries. The goal is to enhance the customer experience by delivering top-notch service and support.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Excellent Communication skills
  • Sales skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team
  • Previous experience in a customer service role is a plus
  • Bachelor's degree in Business, Communications, or a related field

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