Customer Support Associate

7 days ago

Jogeshwari East Mumbai Maharashtra, India FitMoms Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Key Responsibilities:

· Respond to customer queries on app through chat support providing timely and helpful solutions

· Communicate effectively with customers in both Hindi and English

· Support the team in other administrative tasks as required – e.g., refinements to digital platform or website

Requirements:

· Basic computer skills, including proficiency in using office software (e.g., Microsoft Office)

· Excellent written and verbal communication skills in both Hindi and English; Ability to communicate clearly and professionally with customers.

· Strong attention to detail.

· Ability to work independently and as part of a team

· Passion and knowledge about fitness and wellness is preferred, but not mandatory

Benefits:

· Gain hands-on experience of working for an online platform

· Work in a dynamic and innovative team environment

· Opportunity to grow and learn from experienced professionals

· Opportunity to make an impact for thousands of mothers worldwide

Job Types: Full-time, Fresher

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Commuter assistance

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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