Receptionist (Female)

2 days ago

Marathakkara Thrissur Kerala, India Sree Dhanalakshmi Multi State Agro Co Operative Society Full time ₹ 1,44,000 - ₹ 1,80,000 per year

We are seeking a professional, friendly, and highly organized individual to join our team as a Receptionist and Front Desk Associate. This position requires exceptional customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. As the first point of contact for visitors and clients, you will play a key role in creating a welcoming and efficient atmosphere.

Key Responsibilities:

1) Greeting Visitors and Clients:

  • Welcome visitors and clients with a positive attitude and provide them with relevant information or direct them to the appropriate person or department.
  • Ensure that guests follow security procedures and sign in/out upon arrival and departure.

2) Phone and Email Management:

  • Answer and screen incoming calls, direct them to the appropriate department, and take messages as needed.
  • Respond to emails in a timely and professional manner, providing assistance or forwarding requests to relevant personnel.

3) Front Desk Operations:

  • Maintain a neat and organized front desk area, ensuring that all necessary materials, forms, and supplies are readily available.
  • Perform routine clerical duties such as filing, data entry, and managing office documents.

4) Scheduling and Appointments:

  • Schedule and confirm appointments or meetings for staff and visitors.
  • Maintain calendars for key personnel and coordinate meeting spaces.

5) Mail and Package Handling:

  • Receive, sort, and distribute incoming mail and packages.
  • Coordinate outgoing mail and deliveries to ensure timely dispatch.

6) Customer Service:

  • Provide high-quality customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Handle complaints or direct them to the appropriate department for resolution.

7) Administrative Support:

  • Assist with various administrative tasks as assigned by supervisors or department heads.
  • Help coordinate office events, meetings, and activities as necessary.

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Work Location: In person

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