Help Desk Specialist
3 days ago
- Provide technical assistance to users experiencing computer-related issues, including password resets, system lockouts, and application support.
- Deliver support via phone and remote desktop access; prior experience in both is required.
- Guide users through troubleshooting steps to resolve technical problems effectively.
- Install, configure, and troubleshoot components within the Microsoft 365 suite.
- Serve as the first point of contact for technical issue resolution and escalation.
- Document issues and resolutions accurately, maintain knowledge bases, and ensure high-quality customer service.
- Possess foundational knowledge of Microsoft 365 and basic Azure cloud concepts.
- Diagnose and resolve software, connectivity, and operational issues to reduce incident resolution time.
- Manage remote desktop connections and configure VPN access for secure connectivity.
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Help Desk Specialist
6 days ago
Pune, Maharashtra, India Tango Prime Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time, on-site role for a Help Desk Specialist located in Pune. The Help Desk Specialist will be responsible for providing technical support, assisting with troubleshooting and resolving issues with desktop computers, and offering excellent customer support. The role involves addressing user inquiries, diagnosing problems, and...
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IT Help Desk Specialist
2 days ago
Pune, Maharashtra, India Verdantas Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJoin Verdantas – A Top #ENR 81 Firm Driving Sustainable ProgressWe're looking for a proactive and tech-savvy IT Helpdesk Specialist to join our Pune team.In this role, you'll be the first line of support for our employees, resolving technical issues and ensuring smooth day-to-day IT operations. You'll troubleshoot hardware and software problems, manage...
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Service Desk Specialist
2 weeks ago
Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full time*Role :Service Desk Analyst*Required Technical Skill Set IT Service Desk Operations*Desired Experience Range: 2 to 5 Yrs. *Location of Requirement :Pune/Kochi *Notice Period:0-45 days candidates only*Virtual Drive:03-Oct-25(Fri)Desired Competencies (Technical/Behavioral Competency)Must-Have · Atleast 3 years of experience handling Service Desk services. ·...
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IT Service Desk Specialist
2 days ago
Pune, Maharashtra, India Zendesk Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob DescriptionJob Title: IT Service Desk SpecialistLocation: Onsite – Zendesk OfficeDepartment: Global Service DeskLove helping people? Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go-getter You should be customer-centric, a problem solver, caring, honest, observant, humble, rational and above all else self-aware. To be...
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IT Service Desk Specialist
6 hours ago
Pune, Maharashtra, India Zendesk Full timeJob DescriptionJob Title: IT Service Desk SpecialistLocation: Onsite – Zendesk OfficeDepartment: Global Service DeskLove helping people?Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go-getter You should be customer-centric, a problem solver, caring, honest, observant, humble, rational and above all else self-aware. To be...
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Vendor Help Desk Specialist
2 days ago
Pune, Maharashtra, India Ecolab Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAt Ecolab, you can help take on some of the world's most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are...
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Service Desk Specialist
6 days ago
Pune, Maharashtra, India Regnology Full time ₹ 2,50,000 - ₹ 7,50,000 per yearWhat you'll do As a Service Desk Specialist in our global IT Service Desk team, you will be the first point of contact for all IT-related incidents and service requests. You will provide crucial support for our Microsoft 365 environment and endpoint hardware, ensuring our colleagues have the tools and assistance they need to be productive. Your primary...
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Service Desk Analyst
1 week ago
Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full timeYears of experience: 2-5 yearsJob Location: Pune/KochiMust-Have· Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7)Good-to-Have· ITIL...
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Service Desk Specialist
1 week ago
Pune, Maharashtra, India Live Connections Full time ₹ 2,50,000 - ₹ 5,00,000 per yearWe Are Hiring – Service Desk (L1) Support | Pune & BangaloreLooking to work with a global leader in Business Process Management?We are hiringmultiple Service Desk (L1) Support rolesacross experience levels forfull-time, work-from-officepositions.Open Positions: Freshers (Technical Background) – Pune & Bangalore 1+ Years Exp – Pune & Bangalore 3+ Years...
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Information Technology Help Desk Support
5 hours ago
Pune, Maharashtra, India Aventior Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDesignation: IT Helpdesk SupportPreferred Experience: 3-5 yearsJob Summary:As a Customer Desktop Support and Internal IT Analyst, you will be working with a group of skilled team members supporting and managing software and hardware support requests across the organization as well as supporting our external application users.You will be part of a support...