Resource Fulfilment Lead Temenos TM

4 days ago

Chennai, Tamil Nadu, India Aspire Systems Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Experience :

12-15 years in BFSI IT services with hands-on experience in Temenos skill fulfilment, global talent orchestration, and commercial closure

Job Summary:

We are seeking a commercially savvy, Temenos-skilled Resource Fulfilment Lead to manage end-to-end fulfilment of Time & Material (T&M) requirements for global banking clients. This role demands complete ownershipfrom requirement validation to candidate onboarding, rate negotiations, margin protection, and SoW finalizationwhile working closely with Sales, Delivery, Recruitment, and internal CoEs. You will act as a business enabler to ensure fulfilment speed, skill fit, and revenue assurance across global markets.

Required Skills & Experience:

  • Extensive knowledge of Temenos implementation roles across functional, technical, and digital tracks
  • Strong understanding of T&M pricing, rate structures, and margin management
  • Hands-on experience working with recruitment, sales, and delivery functions in a global context
  • Experience finalizing and reviewing Statements of Work for resource fulfilment
  • Exposure to global staffing (e.g., GCC, LATAM, Europe, APAC) and associated visa/work constraints
  • Strong commercial acumen with revenue accountability mindset
  • Highly organized, proactive, and driven by fulfilment SLAs and revenue realization
  • Proficient in staffing CRMs, Excel trackers, and fulfilment dashboards
  • Ability to multitask and handle high-pressure demands from multiple regions

Education:

  • Bachelors degree in Business, Engineering, or Human Resources
  • MBA or certifications in Commercial/Contract Management are a plus

Key Responsibilities:

  • Act as the end-to-end SPOC for all Temenos T&M fulfilment requirements globally
  • Understand skill needs across Temenos Transact, Infinity, Analytics, Payments, etc.
  • Work with Sales and Delivery to validate roles, rates, location constraints, and onboarding timelines
  • Partner closely with the Recruitment team to source candidates aligned to skill, geography, and cost
  • Drive rate negotiations, approve commercials, and protect target margins
  • Finalize Statements of Work (SoWs) in collaboration with legal, finance, and delivery
  • Maintain fulfilment dashboards, skill pipeline visibility, and upcoming requirement planning
  • Understand market trends and advise where to source, how to price, and when to hire
  • Track fulfilment-to-billing cycle time and reduce revenue leakage
  • Proactively flag fulfilment risks and propose mitigation options (e.g., vendor support, internal ramp-ups)
  • Coordinate closely with internal CoEs to identify early roll-offs and potential redeployments
  • Regularly

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