F&B Associate
1 week ago
· Always welcome and attend guests promptly in a warm and friendly manner with greetings with "Namaskar".
· Ensure guest are serviced within specified time.
· Co-ordinate the setup and cleanliness of the dining area in accordance with brand and hygiene standards before, during, and after service.
· Greets guests courteously, escorts them to their tables, and presents menus with confidence and a welcoming demeanor.
· Takes accurate food and beverage orders and inputs them into the POS system while paying attention to dietary restrictions and guest preferences.
· Serves food and beverages professionally, ensuring correct order delivery, presentation, and portioning as per brand standards.
· Checks back with guests during service to ensure satisfaction and promptly responds to additional requests or concerns.
· Maintains proper table settings, ensures side stations are stocked, and ensures readiness for the next guests at all times.
· Collaborates with the kitchen and bar teams to ensure timely and accurate service for all food and beverage orders.
· Follows sequence of service, SOPs, and grooming standards to deliver a consistent and high-quality dining experience.
· Upsells menu items, daily specials, and promotional offerings to enhance guest experience and maximize revenue.
· Assists in the setup and service of banquet events or room service orders as required by the F&B department.
· Handles billing procedures accurately, presents checks to guests, and processes payments following hotel protocols.
· Ensures all service areas and equipment are cleaned, sanitized, and maintained at the end of each shift.
· Reports guest feedback, complaints, or incidents to the supervisor or manager to ensure quick resolution and guest recovery.
· Attends daily briefings and training sessions to stay informed about menu updates, promotions, and guest preferences.
· Supports colleagues during peak service periods, contributes to a team-oriented environment, and maintains a positive attitude under pressure.
· Follows all safety, hygiene, and food handling standards as per hotel policy and local regulations.
Maintains a professional appearance, punctuality, and respectful communication with guests and team members at all times.
Job Type: Full-time
Pay: ₹14, ₹18,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
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