Associate, IT Customer Support Analyst

Title:Associate, IT Customer Support AnalystRoles and Responsibility:1.    Delivery and installation of desktop assets and peripherals to end users.  Including swap/replacement of leased/owned PCs at PC end of life.  Arranging shipment of equipment as necessary.2.    Provide Desktop Incident Management support to users who are based in the office or...

DescriptionAre you a detail-oriented Business Analyst who loves turning business needs into smart, actionable solutions? Do you thrive on collaborating with cross functional teams, translating complex requirements into clear functional specifications, and seeing your ideas come to life in real-world systems? Join Shipco IT as an Associate – Business...

What You'll Do We're looking for an enthusiastic Associate Analyst to join Avalara's Managed Implementation team. You will focus on assisting customers with onboarding and product implementation. You'll gain hands-on experience with Avalara's tax compliance solutions while working in a collaborative.What Your Responsibilities Will Be Roles and...

Associate Business AnalystProduct & Program ManagementAI Business Analyst (Associate)Supports the translation of business requirements into AI solutions. Assists in product planning, stakeholder coordination, and performance tracking.Support requirement gathering and documentationRequirements gathering, Agile methodologies, understanding of AI product...

Responsibilities: Dive Deep, conduct RCA, Identify causes & Fix them by formulating solutions which may include process changes, new process implementations. Monitor customer support processes such as buyer communications, feedbacks, cancellation & return requests, implement tracking system to analyze customer engagement metrics such as FRT, Resolution TAT....

DescriptionDo you thrive on solving complex business challenges by transforming them into clear, actionable technical solutions? Are you detail-oriented and eager to play a key role in connecting business objectives with technical execution? Join Shipco IT as an Associate – Systems AnalystIf you have a strong development background, exceptional analytical...

Job descriptionRole & responsibilities :Provide Voice support to International Clients.Telecom ProcessHandling Customer QueriesDelivering excellent customer serviceAdhering to communication standardsProblem SolvingPreferred candidate profile :Resource should have Excellent Communication SkillsResource should be flexible to work in night shifts.Freshers are...

Job Profile:We are searching for a SOC Associate who will be responsible for monitoring, reporting, and escalating events to our SOC Analysts. The primary function of this position is to monitor the analytics tools and perform alert management and initial incident qualification.Roles and Responsibilities:Acknowledge, analyse and validate incidents triggered...

Talworx is an emerging consulting firm, our client is the leader in supply chain sustainability management solutions. With more than a decade of experience, our client is specifically focused on complex manufacturers, a subset of manufacturers in the industrial equipment, electronics, medical device, aerospace/defense and automotive verticals whose products...

Support Analyst EIM Support Pune, Maharashtra India(24x7 Shift, Office based)About the role We're expanding our Pune office's successful Customer Support activities and recruiting Support Analysts to join our growing team. This role will play a key part in delivering exceptional customer support for Idox products globally via phone and email in business...