Ward Clerk
3 days ago
Key responsibilities of a ward clerk:
Patient record management:
Creating and updating patient medical records with accurate information, including demographics, diagnoses, medications, and treatment plans.
- Filing patient documents and maintaining proper chart organization.
Entering data into electronic health records (EHR) systems.
Appointment scheduling:
Coordinating patient appointments with doctors and other healthcare providers within the ward.
Managing appointment cancellations and rescheduling requests.
Communication and reception:
Answering phone calls and directing inquiries to appropriate staff members.
- Greeting visitors and providing basic information about the ward and patient status.
Relaying important information to medical staff regarding patient needs and updates.
Supply management:
Monitoring and ordering medical supplies, forms, and office supplies as needed.
Maintaining inventory records and ensuring proper stock levels.
Administrative tasks:
Preparing discharge summaries and other necessary documentation.
- Generating reports on patient census and ward activity.
Maintaining compliance with HIPAA regulations regarding patient privacy.
Patient support:
Assisting patients with basic needs, such as providing directions within the facility or helping with communication needs.
- Escorting visitors to patient rooms as required.
Required skills and qualifications:
- Strong administrative skills:Ability to manage multiple tasks efficiently and accurately with attention to detail.
- Computer proficiency:Familiarity with electronic health records (EHR) systems and basic office software.
- Excellent communication skills:Clear verbal and written communication to interact with patients, families, and medical staff.
- Medical terminology knowledge:Basic understanding of medical terms and abbreviations.
- Customer service skills:Ability to provide courteous and helpful assistance to patients and visitors.
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