
Sales Back-End Operations Executive
1 day ago
Role & responsibilities
Mobile:
Email:
Company: Vaighai Agro Products Limited
Location: Anna Nagar, Madurai
Website:
Job Title: Sales Back-End Operations Executive
Job Summary
Key Responsibilities:
1.Order Processing & Management:
- Receive and verify sales orders from the field sales team or customers.
- Enter orders into ERP/CRM systems accurately.
- Track order status and update customers or sales staff accordingly.
- Ensure timely dispatch of goods in coordination with logistics and warehouse teams.
2.Customer Support & Coordination:
- Handle customer inquiries related to orders, delivery, or documentation.
- Coordinate with internal teams (production, dispatch, accounts) for smooth order fulfillment.
- Maintain communication with customers for updates or issue resolution.
3.Sales Documentation:
- Prepare and maintain sales-related documents such as proforma invoices, delivery challans, invoices, and gate passes.
- Maintain a digital and physical filing system for all sales documentation.
4.Reporting & Data Management:
- Update daily and monthly sales records and prepare MIS reports.
- Maintain customer master data in the ERP or Excel sheets.
- Analyze sales trends and provide inputs for forecasting or inventory planning.
5.Credit Control & Follow-Up:
- Track outstanding payments and follow up with customers for timely collections.
- Coordinate with the finance team regarding credit limits and overdue accounts.
6.Support to Sales Team:
- Assist in preparing quotations, tender documents, and price lists.
- Schedule and support sales meetings and client visits as required.
Preferred candidate profile
Qualifications:
Bachelors degree in Commerce / Business Administration or related field.
5 - 8 years of experience in a sales support or back-office sales coordination role.
Familiarity with ERP systems (e.g., SAP, Tally, Zoho) and Microsoft Office (especially Excel).
______________
Key Skills Required:
Strong communication and coordination skills
Attention to detail and accuracy
Time management and multitasking abilities
Problem-solving and customer service mindset
Knowledge of sales processes and documentation
Perks and benefits:
As per the Industry Norms. Interested candidates can apply for the job & for more details please call, Mobile:
Email:
Corporate Office:
Vaighai Group of Companies
39 (B) Anna Nagar, Madurai
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