Customer Service Executive

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

*Customer Sales Executive Job Description:* A Customer Sales Executive generates sales revenue by identifying and pursuing new business opportunities and building strong customer relationships. Key responsibilities include: *Key Responsibilities:* 1. Identifying and pursuing new sales opportunities 2. Building and maintaining strong customer relationships 3....

Urgent hiring Customer Care Executive at Pune.Experience : 1+ years relevant BPO/ Domestic Call Centre experience is required.Qualification : Any Undergraduate/ Graduate.Roles & Responsibilities : · Manage the day to day patient Appointment System · Efficiently handle queries to ensure accurate & courteous communication, providing all required information....

Respond promptly to customer inquiries via phone, email, and live chat.Deliver accurate information about products, services, and company policies.Resolve customer concerns and escalate issues to appropriate departments when necessary.Record customer interactions and feedback in our CRM system for tracking and analysis.Assist with troubleshooting common...

Lead and manage the customer service team, providing coaching, training, and support.Monitor performance metrics (e.g., response time, resolution time, CSAT scores) and drive continuous improvement.Handle complex or escalated customer issues promptly and professionally.Strong problem-solving and conflict resolution abilities.Ability to work in a fast-paced...

Respond promptly and professionally to customer inquiries via phone, email, live chat, or in person.Process orders, forms, applications, and requests.Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions.Ability to multitask, prioritize, and manage time effectively.Positive attitude and a passion for...

Customer support: Provide prompt and professional responses to customer inquiries, complaints, and requests through various channels like phone, email, chat, and social media. Problem-solving: Troubleshoot product or service issues, identify root causes, and offer step-by-step solutions. Client management: Build and maintain strong client relationships,...

Role: Customer Service AssociateLocation: Pune, Maharashtra IndiaOur mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and thats why youll find we approach things differently here. You wont be asked to...