Assistant Clinic Incharge

4 days ago

Mumbai, Maharashtra, India Vibgyor International Pvt. Ltd Full time

Job Title: Assistant Clinic in charge

Reports to: Clinic in charge/Regional Manager

Job Summary:

The Assistant Clinic In charge is responsible for supporting the Clinic in charge in ensuring smooth day-to-day operations, managing patient care, overseeing staff, and maintaining high standards of service quality at the clinic. This role requires strong organizational skills, attention to detail, and a commitment to providing a positive patient experience.

Key Responsibilities:

  • Operational Support:
  • Assist the Clinic in charge in daily clinic operations, including appointment scheduling, patient registrations, and managing walk-ins.
  • Ensure all clinic areas are clean, well-organized, and fully stocked.
  • Handle patient inquiries, complaints, and feedback professionally.
  • Patient Management:
  • Coordinate with doctors and support staff to ensure timely and efficient patient care.
  • Ensure that patients are well-informed about their appointments, follow-up care, and payment processes.
  • Oversee patient records, ensuring accuracy and confidentiality.
  • Staff Supervision:
  • Assist in managing clinic staff, ensuring they adhere to protocols and maintain a high level of professionalism.
  • Conduct briefings and provide necessary updates or training as required.
  • Schedule shifts and manage attendance, ensuring adequate coverage during operating hours.
  • Inventory and Supplies Management:
  • Monitor clinic inventory, including medical supplies and equipment.
  • Place orders for restocking as necessary to avoid shortages.
  • Maintain records of stock levels and coordinate with the procurement team.
  • Administrative Tasks:
  • Support the Clinic in charge in handling administrative tasks, including report generation, documentation, and filing.
  • Oversee billing and ensure accurate processing of payments.
  • Ensure compliance with clinic policies and procedures.
  • Quality Assurance:
  • Regularly review clinic procedures to ensure adherence to healthcare standards and best practices.
  • Coordinate with Sr. Management to implement corrective actions where needed.
  • Communication and Coordination:
  • Act as a point of contact between the clinic team and external departments, such as HR, Finance, and Marketing.
  • Communicate updates, policy changes, or important information to clinic staff promptly.

Requirements:

  • Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and clinic management software.
  • Ability to handle stressful situations with professionalism and empathy.

Other Requirements:

  • Language Proficiency: Proficiency in local languages is a plus.
  • Work Hours: Flexibility to work shifts, including weekends if required.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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