PROs and Tele counselor

16 hours ago

Chennai, Tamil Nadu, India Achariya Educational Trust Full time ₹ 1,44,000 - ₹ 2,16,000 per year

PROs and Tele counselor for consolidated branches Across Tamilnadu. (Trichy, Ettimadai, Villupuram, Erode)

  • P*ublic Relations O*fficer

Meaning:

A PRO is responsible for managing the public image, communication, and relationships of an organization or institution. In the education domain (like schools, colleges, or universities), a PRO acts as the link between the institution and the public, including parents, students, media, and community partners.

Domain:

  • Education sector (schools, colleges, universities)
  • Corporate companies
  • Hospitals and healthcare organizations
  • Government and public sector departments
  • Hospitality and event management

Key Responsibilities:

  • Promoting the institution's brand and achievements
  • Coordinating admissions inquiries and visits
  • Handling public communications and media relations
  • Managing social media, press releases, and events
  • Building relationships with parents, students, and stakeholders

Tele Counselor

Meaning:

A Tele Counselor is a telephonic or online admission counselor who interacts with students and parents to provide course information, clarify doubts, and guide them through the admission process.

Domain:

  • Education and training institutions
  • EdTech companies
  • Counseling centers
  • Customer support roles in corporate setups

Key Responsibilities:

  • Calling prospective students and parents to explain programs
  • Following up on leads generated through marketing campaigns
  • Guiding students on course selection and eligibility
  • Converting inquiries into confirmed admissions
  • Maintaining call records and daily reports

In Educational Institutions:

Often, PROs and Tele Counselors work together:

  • PROs handle external outreach and public engagement (events, visits, reputation).
  • Tele Counselors handle direct communication and lead conversion (phone-based counseling and admissions follow-up).

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Provident Fund

Work Location: In person

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