Customer Success Manager

1 week ago

Bengaluru, Karnataka, India CORP SOURCE ONE Full time ₹ 8,00,000 - ₹ 12,00,000 per year

BUSINESS DEVELOPMENT:

  • Proactively identify opportunitiesin the territory/segment that you are responsible

for.

  • Proactively prioritize your effortsto build a strong pipeline through innovative sales

initiatives and activities.

  • Plan a strong sales strategy for yourself and maximizing the Return on your time

and efforts Invested in territory/segment/accounts.

  • Demonstrate competence in opportunity progression, closure, and opportunity to

conversion ratio.

BUSINESS PROFITABILITY

  • Responsible for meeting the overall top line and Bottom-line targets of a specific

Product line, solution line or business line.

  • Responsible for client/territorial/segment expansion/acquisition initiatives for

pipeline building. Goal isto increase the customer base for Newwave in your region

  • Responsible for contributing towardsincreasing the share of wallet for Newwave in

every account

SKILLS - SELF DEVELOPMENT ENABLEMENT

  • Training & certificationsin the respective solution arena.

  • Must have/develop strong selling/crossselling /solutioning capabilities and capable

to approach from a product/solution positioning against competition and from a

consultative use case study approach

  • Upgrading and updating your skills across hard and soft skills

  • Demonstrate keen interest and participation in overall self-development for career

progression.

ALLIANCE MANAGEMENT

  • Strong understanding of principal/distributor organizations people, structure,

goals, priorities and aligning your priorities with theirs, for high impact and success

for us and for our customers

  • Develop trust and a strong working relationship with key managers of the

principal/distributor organizations and translate that into your business success

  • Leverage relationship for delivering the best offerings – technically and

commercially to our customers and most important ensuring a profitable business

CUSTOMER SUCCESS MANAGER

CUSTOMER RELATIONSHIP MANAGEMENT

  • Aiding for a professional and high impact engagement with clients during the sales

and pre-sales process that allows for a differentiated experience for the client.

  • Coordinate with internal departments for effective execution.

  • Proper and timely escalation handling with reference to internal, distributor and

principal escalations to bring all stakeholders together and address bottlenecks.

WHAT WILL THIS ROLE DO TO YOU???

✓ Opportunity to become a Certified Sales Specialist in particular Technology and to

build strong industry network with Management professionals like IT Managers,

CFO's, CTO's.

✓ Opportunity to build strong competences in Customer relationship Management

✓ Opportunity to build business skills on how to develop effective sales strategies.

✓ Opportunity to get Industry recognition both from vendor and client perspective.

✓ Opportunity to gain visibility within the organization for good work

✓ Merit based growth within the company

Job Type: Full-time

Pay: ₹800, ₹1,200,000.00 per year

Application Question(s):

  • Current CTC
  • Expected CTC
  • Notice Period / Last Working Day
  • Current Location

Work Location: In person

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